Achievements locked from reset

Discus and support Achievements locked from reset in XBoX on Consoles to solve the problem; I tried contacting support last time and it didn't go anywhere. Nothing was really resolved and frankly, I'm annoyed. My gamerscore was reset for a... Discussion in 'XBoX on Consoles' started by I iiNSTiiNCT I, Jan 27, 2014.

  1. Achievements locked from reset


    I tried contacting support last time and it didn't go anywhere. Nothing was really resolved and frankly, I'm annoyed.

    My gamerscore was reset for a legit reason but it was hacked by someone else and I had no control over this since I was waiting for your support team to look into my account and do whatever it is you do. This was about 3 years back now and I didn't know
    my gamerscore was reset until I saw it on a friends account.

    Could you guys unlock the achievements so I can start earning them back? Or is that impossible to do? If so, what do I do from there since I can't earn my old achievements back, should I have some kind of compensation from your mistakes?

    :)
     
    I iiNSTiiNCT I, Jan 27, 2014
    #1
  2. VernierSlake
    VernierSlake Guest
    LOCKED - Issues with gamerscore

    Achievements earned or ill gotten prior to a reset are locked and cannot be earned again post reset.
     
    VernierSlake, Jan 27, 2014
    #2
  3. Achievements not unlocking for months on multiple games!!!!!!!!

    Done all troubleshooting steps

    Hard Reset on console

    Soft Reset in settings

    Clearing Mac Address

    Deleting account from xbox one console and reinstalling

    Rebooted internet and even disconnected console from internet and reset it.

    Reset Console

    My XboxOne account is locked(I can unlock achievements on Xbox360/Pc). It's a Microsoft problem
     
    PedroDePacas117, Jan 27, 2014
    #3
  4. TEST000005
    TEST000005 Guest

    Achievements locked from reset

    Ist not the right Forum here. There is a Special Forum for suspended accounts. There you can get more Informations but the gamerscore which were resetted are gone. You are not able to earn them again/back. Just able to earn "new" achiefments.
     
    TEST000005, Jan 27, 2014
    #4
  5. There was no mistake, the only time gamerscores are reset is when the XBLPET is 100% certain that it was illegitimately gained.
     
    VisageOfAnAngel, Jan 27, 2014
    #5
  6. Daft Badger
    Daft Badger Guest
    Part of the punishment of a gamerscore reset is not being able to re earn any reset achievements on that account.

    The only way to get those achievements again is to start a new account/profile.
     
    Daft Badger, Jan 27, 2014
    #6
  7. Some were legit and others were hacked but not by me. I don't want to start a new account since I'll lose all the DLC I've brought and all my ranks from multiplayer games like Call of Duty and Halo. I did ring them up when my account was hacked so whether
    there's a log about that, I don't really know. But, just to be clear. I do not own or use any hacks to obtain achievements. The hacker did all of that.

    I just can't believe that I'm having to do such things, just so I can unlock achievements on my old games like MW2, Doom. Doom II and Duke Nukem 3D.
     
    I iiNSTiiNCT I, Jan 28, 2014
    #7
  8. skys7
    skys7 Guest

    Achievements locked from reset

    Accounts don´t get hacked, they get compromised.

    Sorry that someone took your account and cheated but you can´t get the achievement back.

    You can use the Halo DLC´s even with a other account as long as you use the same console you downloaded them on.

    If you switch console download them with your current account and do a license transfer and you can use them with a other account.
     
    skys7, Jan 28, 2014
    #8
  9. Frankly I've never heard of someone going through all the effort to compromise an account just so they could download the compromised profile to a PC and modify the gamerscore. There's no real point for someone to do that.
     
    VisageOfAnAngel, Jan 28, 2014
    #9
  10. Well, I don't think they wanted it to mess around with my gamerscore... they probably thought that I wasn't going to get the account back and so they modded my achievements because they thought it was theirs now. The hacker wanted it for my Call of duty:
    Modern Warfare 2 rank, since I'm max level.

    It's a shame that mircosoft have to deal with petty things like this. It really isn't that much of a big deal and at least allow one to earn it back...
     
    I iiNSTiiNCT I, Jan 28, 2014
    #10
  11. The best--really the only--option you have is to open an "Unauthorized Access" claim on the profile. This will generally lock you out from using the profile for 4-6+ weeks while Microsoft tracks all activity done on the account. If they successfully determine
    that the account in question was compromised and used exclusively on a console not owned by you, in a location not near you, that you've never signed on with a profile (other than the one in question) that's been on your home console during the time-frame
    of the gamerscore modification then perhaps they might be able to countermand the "Cheater" status.
     
    VisageOfAnAngel, Jan 28, 2014
    #11
  12. I don't think I'd be able to go through 4-6+ weeks since my gold membership would run out (personal money problems) and this might not work since it was done roughly 3 years back now.

    If they could do it while I can still play online and whatnot then I'd happily do it but I don't think that's possible and frankly, if I do start a new account, I have to use my credit card and right now, I don't want to use it.

    If that's all that can be done then I suppose I'll end up doing it.
     
    I iiNSTiiNCT I, Oct 31, 2018
    #12
  13. VisageOfAnAngel Win User

    Achievements locked from reset

    Frankly I've never heard of someone going through all the effort to compromise an account just so they could download the compromised profile to a PC and modify the gamerscore. There's no real point for someone to do that.
  14. TEST000005 Win User

    Achievements locked from reset

    Ist not the right Forum here. There is a Special Forum for suspended accounts. There you can get more Informations but the gamerscore which were resetted are gone. You are not able to earn them again/back. Just able to earn "new" achiefments.
  15. I iiNSTiiNCT I Win User

    Achievements locked from reset

    I don't think I'd be able to go through 4-6+ weeks since my gold membership would run out (personal money problems) and this might not work since it was done roughly 3 years back now.

    If they could do it while I can still play online and whatnot then I'd happily do it but I don't think that's possible and frankly, if I do start a new account, I have to use my credit card and right now, I don't want to use it.

    If that's all that can be done then I suppose I'll end up doing it.
  16. skys7 Win User

    Achievements locked from reset

    Accounts don´t get hacked, they get compromised.

    Sorry that someone took your account and cheated but you can´t get the achievement back.

    You can use the Halo DLC´s even with a other account as long as you use the same console you downloaded them on.

    If you switch console download them with your current account and do a license transfer and you can use them with a other account.
  17. I iiNSTiiNCT I Win User

    Achievements locked from reset

    Some were legit and others were hacked but not by me. I don't want to start a new account since I'll lose all the DLC I've brought and all my ranks from multiplayer games like Call of Duty and Halo. I did ring them up when my account was hacked so whether
    there's a log about that, I don't really know. But, just to be clear. I do not own or use any hacks to obtain achievements. The hacker did all of that.

    I just can't believe that I'm having to do such things, just so I can unlock achievements on my old games like MW2, Doom. Doom II and Duke Nukem 3D.
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Achievements locked from reset

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