Achievement‘s Icon Image show incorrect in XBox App

Discus and support Achievement‘s Icon Image show incorrect in XBox App in XBoX Games and Apps to solve the problem; Hello, I'm a Chinese player.I found the icon image of achievements are show incorrect recently,it show the default grey gold cup image only.The... Discussion in 'XBoX Games and Apps' started by BinaryDBA, Jun 21, 2018.

  1. BinaryDBA
    BinaryDBA Guest

    Achievement‘s Icon Image show incorrect in XBox App


    Hello,

    I'm a Chinese player.I found the icon image of achievements are show incorrect recently,it show the default grey gold cup image only.The images of achievements deploy at images-eds.xboxlive.com domain web site.Xbox App show achievement's icon image do not
    use SSL, the domain hijacking by our government department maybe.While try to access url in images-eds.xboxlive.com,it show a warning page with title [上海蓝云阻断页面].I think it only happen in China.Hope to verify and resolve it as soon as possible.

    A sample of icon image url like this
    http://images-eds.xboxlive.com/image?url=z951ykn43p4FqWbbFvR2Ec.8vbDhj8G2Xe7JngaTToB0Wj7Vpp.9nw6WHxe...


    Thanks.

    :)
     
    BinaryDBA, Jun 21, 2018
    #1
  2. AurelNY
    AurelNY Guest
    Home screen in my xboxone missing app icons

    Home screen in my xboxone missing app icons And in my games and app screen it does not show any of my games our apps

    you have to go over it and then you will see the writing but no images and the game will load up and play

    but then on the home tab it misses the icon just show the link dose anyone know how to fix this
     
    AurelNY, Jun 21, 2018
    #2
  3. entexman
    entexman Guest
    Cover art dissapeard

    I am seeing the Angry Birds icon for some of my games on XBox 360 as well. I think clearing the cache will only work after they fixi the glitch on XBox Live that is causing the image to get replaced on some games. Once that gets fixed, then clearing the
    cache will fix the incorrect image displaying. That is what happened the last time this problem occurred.
     
    entexman, Jun 21, 2018
    #3
  4. BinaryDBA
    BinaryDBA Guest

    Achievement‘s Icon Image show incorrect in XBox App

    Like this,the image of 1st and 3rd are show incorrect.

    Achievement‘s Icon Image show incorrect   in XBox App [​IMG]

    ...
     
    BinaryDBA, Jun 21, 2018
    #4
  5. BinaryDBA
    BinaryDBA Guest
    The page's content in fact.

    Achievement‘s Icon Image show incorrect   in XBox App [​IMG]
     
    BinaryDBA, Jun 21, 2018
    #5
  6. Ariel Acu
    Ariel Acu Guest
    Hi MissionFern1818,

    Based on the screenshots that you provided, the 1st and the 3rd image appear on your achievements section normally show up if the Xbox app is having a problem with loading up the images of your achievements. It is caused by a network issue when the app is
    trying to load the images. Have you tried signing out your Xbox account, then sign in again in the Xbox app? If so, I recommend that you reset the Xbox app by performing the following steps below on your computer:

    1. On your computer, press the Windows key, then select the gear icon to access
      Settings app.
    2. Go to Apps.
    3. Under Apps and features, locate the Xbox app.
    4. Select the Xbox app, then click Advanced options.
    5. Click Reset.
    6. Restart your console.

    Let us know if that works for you.
     
    Ariel Acu, Jun 22, 2018
    #6
  7. BinaryDBA
    BinaryDBA Guest
    As I said before, images-eds.xboxlive.com domain maybe hijacking by our government department.I think it need confirm by microsoft China employees or other Chinese player.If xbox app using ssl access these images,there will be no problem.Because I using images-eds-ssl.xboxlive.com
    to access these images,it working properly.
     
    BinaryDBA, Jun 22, 2018
    #7
  8. BinaryDBA
    BinaryDBA Guest

    Achievement‘s Icon Image show incorrect in XBox App

    By the way,I have verified this problem at two diffrent city in China,and I have let my friend verified this at another city in China. Images at
    http://images-eds.xboxlive.com can't access,images at https://images-eds-ssl.xboxlive.com is fine.
     
    BinaryDBA, Jun 22, 2018
    #8
  9. Ariel Acu
    Ariel Acu Guest
    Thank you for that information. For us to better assist you, I recommend that you contact our Xbox Support team so that they could investigate this issue and find a way to sort this out. You may refer to this
    link to reach them.

    Let us know if you need further assistance.
     
    Ariel Acu, Jun 25, 2018
    #9
  10. BinaryDBA
    BinaryDBA Guest
    OK.I think I must be give up.I have report this issue to xbox China service through web cheat and sina weibo and report at here also.But your are like play football,kick me from here to there and regard me as a fool..
     
    BinaryDBA, Nov 2, 2018
    #10
  11. BinaryDBA Win User

    Achievement‘s Icon Image show incorrect in XBox App

    As I said before, images-eds.xboxlive.com domain maybe hijacking by our government department.I think it need confirm by microsoft China employees or other Chinese player.If xbox app using ssl access these images,there will be no problem.Because I using images-eds-ssl.xboxlive.com
    to access these images,it working properly.
    By the way,I have verified this problem at two diffrent city in China,and I have let my friend verified this at another city in China. Images at
    http://images-eds.xboxlive.com can't access,images at https://images-eds-ssl.xboxlive.com is fine.
  12. Ariel Acu Win User

    Achievement‘s Icon Image show incorrect in XBox App

    Hi MissionFern1818,

    Based on the screenshots that you provided, the 1st and the 3rd image appear on your achievements section normally show up if the Xbox app is having a problem with loading up the images of your achievements. It is caused by a network issue when the app is
    trying to load the images. Have you tried signing out your Xbox account, then sign in again in the Xbox app? If so, I recommend that you reset the Xbox app by performing the following steps below on your computer:

    1. On your computer, press the Windows key, then select the gear icon to access
      Settings app.
    2. Go to Apps.
    3. Under Apps and features, locate the Xbox app.
    4. Select the Xbox app, then click Advanced options.
    5. Click Reset.
    6. Restart your console.

    Let us know if that works for you.
  13. Ariel Acu Win User

    Achievement‘s Icon Image show incorrect in XBox App

    Thank you for that information. For us to better assist you, I recommend that you contact our Xbox Support team so that they could investigate this issue and find a way to sort this out. You may refer to this
    link to reach them.

    Let us know if you need further assistance.
  14. BinaryDBA Win User

    Achievement‘s Icon Image show incorrect in XBox App

    Hi MissionFern1818,

    Based on the screenshots that you provided, the 1st and the 3rd image appear on your achievements section normally show up if the Xbox app is having a problem with loading up the images of your achievements. It is caused by a network issue when the app is
    trying to load the images. Have you tried signing out your Xbox account, then sign in again in the Xbox app? If so, I recommend that you reset the Xbox app by performing the following steps below on your computer:

    1. On your computer, press the Windows key, then select the gear icon to access
      Settings app.
    2. Go to Apps.
    3. Under Apps and features, locate the Xbox app.
    4. Select the Xbox app, then click Advanced options.
    5. Click Reset.
    6. Restart your console.

    Let us know if that works for you.
    As I said before, images-eds.xboxlive.com domain maybe hijacking by our government department.I think it need confirm by microsoft China employees or other Chinese player.If xbox app using ssl access these images,there will be no problem.Because I using images-eds-ssl.xboxlive.com
    to access these images,it working properly.
  15. BinaryDBA Win User

    Achievement‘s Icon Image show incorrect in XBox App

    Thank you for that information. For us to better assist you, I recommend that you contact our Xbox Support team so that they could investigate this issue and find a way to sort this out. You may refer to this
    link to reach them.

    Let us know if you need further assistance.
    OK.I think I must be give up.I have report this issue to xbox China service through web cheat and sina weibo and report at here also.But your are like play football,kick me from here to there and regard me as a fool..
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Achievement‘s Icon Image show incorrect in XBox App

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