achievements from my 360 games have been wiped!

Demonic Bladez · Sep 13, 2016

hi guys

this happened a few weeks ago now but thought it would sort it self out, even spoken to customer service and they didnt know.

the problem is the 360 achievements say unlocked but i dont have the gamerscore for them.

i cant seem to upload pics to this forum but you can check my achievements heres my GT - DemonicBladez

if anyone knows anything on this please let me know,

thanks

:)

Mister Maka · Sep 13, 2016

Xbox 360 Achievements have been wiped from Xbox One

Hey Wylos!

As imnotGEOFF mentioned, vising the Policy & Enforcement page is going to be best for questions on Enforcement actions, I'm afraid we aren't able to assist with that here.

Please be sure to create a new thread if you have any other questions we can help with.

imnotgeoff · Sep 13, 2016

Xbox 360 Achievements have been wiped from Xbox One

https://enforcement.xbox.com/

{Parity} · Sep 13, 2016

Sounds like you may have had a gamerscore reset for those achievements by the enforcement team. If that is the case yo will not be able to recover them or get the achievements again.

Demonic Bladez · Sep 14, 2016

if it was the enforcement team then wouldnt the xbox customer service know about it when they look into it, or shouldnt i have an email off the enforcement team saying that they done this and why?

Demonic Bladez · Sep 14, 2016

does anyone know the email address for the enforcement team so i can contact them to get this fixed

maxen · Nov 2, 2018

The only place to reach the Enforcement Team is through their website:

http://enforcement.xbox.com/

maxen

The only place to reach the Enforcement Team is through their website:

http://enforcement.xbox.com/

{Parity}

Sounds like you may have had a gamerscore reset for those achievements by the enforcement team. If that is the case yo will not be able to recover them or get the achievements again.

Demonic Bladez

does anyone know the email address for the enforcement team so i can contact them to get this fixed

Demonic Bladez

if it was the enforcement team then wouldnt the xbox customer service know about it when they look into it, or shouldnt i have an email off the enforcement team saying that they done this and why?

Eggnogga

^^ It sounds like your gamerscore got reset. Pleading your innocence here is pointless. You'll need to contact the enforcement team and ask them to open a review case. They don't wipe them out for nothing, so, odds are, you were naughty in the past.

achievements from my 360 games have been wiped!