Achievements aren't supported

Discus and support Achievements aren't supported in XBoX on Consoles to solve the problem; I have a couple of child accounts on my console for the grandkids. One of the accounts has gamepass ultimate and today he was trying to look at the... Discussion in 'XBoX on Consoles' started by Dadwhite, May 1, 2020.

  1. Dadwhite
    Dadwhite Guest

    Achievements aren't supported


    I have a couple of child accounts on my console for the grandkids. One of the accounts has gamepass ultimate and today he was trying to look at the achievements for a game. On the Achievements for the game it said "Achievements aren't supported". The
    messages appears on all games weather the are gamepass games for not and he can not earn any achievements. The second child account does not have any subscriptions except for Xbox Live and he can see and earn achievements on any game.

    :)
     
    Dadwhite, May 1, 2020
    #1
  2. Dadwhite Win User

    Achievements aren't supported

    I found after several hours of digging throught Xbox Support tweets that achievements was having trouble. The issue was corrected in the morning.

    Thanks
  3. WPAK Win User

    Achievements aren't supported

    Hi there,

    what happens if the child account logs into the Xbox Companion App, which is available on PC, Android and iOS? Does it receive the same message when looking at achievements on the profile?

    This is to determine if the issue is Profile related or console related.

    If the same message appears on the App then it's best to double check things on the account via
    http://account.microsoft.com to verify that all data is correct and up to date, like subscriptions etc.

    Also go to http://account.xbox.com/settings and check the privacy and online safety settings to see if all is set up, I don't think there is a achievements one, but just to be sure.

    If it only happens on the console then please try the following:

    try the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:

    http://support.xbox.com/en-us/xbox-one/console/power-cycle-console

    If that doesn't work then it may be needed to Remove and Redownload the profile again, keep in mind that this will require the account credentials.

    Let it know if there are any results
  4. WPAK Win User

    Achievements aren't supported

    I did read something about it at a later moment too.

    Good to hear that the issue was resolved :)
  5. WattyNuela Win User

    Achievements Aren't Supported. Again.

    Hello ENOSHIMAJUNKOKUN, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
    Not a Microsoft employee.

    I saw recently another gamer reporting something similar regarding the Xbox achievements. This could be a temporary issue, if you don't mind. Please try waiting a couple of hours and check again the achievements section.

    Meanwhile, can you try checking your achievements on the Xbox app?
  6. CarTzy Win User

    I'm getting the message "Achievements aren't supported"

    Hello!

    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.


    [​IMG]


    Thank you for understanding.
Thema:

Achievements aren't supported

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