Achievement List not updating

Discus and support Achievement List not updating in XBoX on Consoles to solve the problem; So for several weeks now, new games are not being added to my achievement list. I am still unlocking achievements, and my gamerscore total is going up,... Discussion in 'XBoX on Consoles' started by Jethrin, Aug 22, 2018.

  1. Jethrin
    Jethrin Guest

    Achievement List not updating


    So for several weeks now, new games are not being added to my achievement list. I am still unlocking achievements, and my gamerscore total is going up, but these now games do not appear on my list of games in achievements. Backwards compatible 360 games
    are working as intended , but Xbox One games all are having this issue. If I earn an achievement in an Xbox One game that I have played in the past, the game does not move to the he top of the list. This is not only on my Xbox One console, but on the Xbox
    app on Android.

    This issue has persisted for over 3 weeks. I have power cycled the console, deleted and readded my profile, any suggested step I could find in the support forums .

    I've been instructed by support to submit the form for achievements not unlocking (even though that is not my issue exactly) but did not receive any resolution. The second time I contacted support I was instructed to post my issue here.

    Thanks in advance

    :)
     
    Jethrin, Aug 22, 2018
    #1
  2. Jethrin
    Jethrin Guest
    Jethrin, Aug 22, 2018
    #2
  3. M3tal Daz3
    M3tal Daz3 Guest
    M3tal Daz3, Aug 22, 2018
    #3
  4. Achievement List not updating

    Do you have some examples of the games not being added to your list?

    Also, do you have another profile you can test to see if those games are being added to the second profile that aren't on your profile? Would also help identify if it's the console or the profile if there is another Xbox somewhere you can sign in and see
    if the games are added to your profile on the second console.

    Let me know the games, and if you have the other profile or console available and we'll see what else we can do to troubleshoot!
     
    PalmettoBling, Aug 22, 2018
    #4
  5. Jethrin
    Jethrin Guest
    Some recent games I have played that aren't on my achievements list

    • Tekken 7
    • Dead Cells
    • Graveyard Keeper
    • The Walking Dead Collection
    • Abzu
    • ACA Neo Geo World Heroes
    • Point

    I just logged into a different account on my Xbox, started a new game, and their achievement list updated immediately with the new game, so it seems to be isolated to my profile
     
    Jethrin, Aug 22, 2018
    #5
  6. Panik1986
    Panik1986 Guest
    i have the same problem with my profile

    What can i do?
     
    Panik1986, Aug 28, 2018
    #6
  7. Jethrin
    Jethrin Guest
    A week later, still not resolved. Noticing that this issue seems to be more widespread in these forums lately. Nobody has a lead on a fix ?
     
    Jethrin, Aug 28, 2018
    #7
  8. CoreySA
    CoreySA Guest

    Achievement List not updating

    Every single Xbox One game I play wont update. This includes new:

    Madden 19

    NBA LIVE 19

    PES 2019

    F1 2018

    Also any game I’ve played before, doesn’t update to the top of my list or achievement total for that game.

    I have 2 Xbox One X’s and have reset the consoles, my profile, etc. - nothing has fixed it. This isn’t console related. If I log into another profile, achievements work just fine.

    Another note - Xbox 360 Backwards Compatible games update just fine. The top of my list looks like a 360 list as a result. Its like my profile has been fooled into thinking I’m playing on 360 consoles and won’t read X1X games. like my profile has been
     
    CoreySA, Sep 4, 2018
    #8
  9. Jethrin
    Jethrin Guest
    Yep, this is exactly the same issue for me.
     
    Jethrin, Sep 4, 2018
    #9
  10. Phoenix1984
    Phoenix1984 Guest
    This is the same issue I've been having for a month now. I haven't been able to find a fix yet no matter who I talk to at Xbox.
     
    Phoenix1984, Sep 4, 2018
    #10
  11. Jethrin
    Jethrin Guest
    Jethrin, Sep 4, 2018
    #11
  12. Phoenix1984
    Phoenix1984 Guest
    That is encouraging. Hopefully we'll hear something soon.
     
    Phoenix1984, Sep 4, 2018
    #12
  13. Phoenix1984
    Phoenix1984 Guest

    Achievement List not updating

    Good news! It seems to be fixed. Play time stats weren't tracked while mine was broken but other than that, everything seems to be working normally.
     
    Phoenix1984, Sep 5, 2018
    #13
  14. It os a known ongoing bug that they still working on...sadly I have it too!!
     
    HyperVenom523, Sep 5, 2018
    #14
  15. XBF Jasmine Z, Nov 3, 2018
    #15
  16. Phoenix1984 Win User

    Achievement List not updating

    Good news! It seems to be fixed. Play time stats weren't tracked while mine was broken but other than that, everything seems to be working normally.
  17. Jethrin Win User

    Achievement List not updating

    A week later, still not resolved. Noticing that this issue seems to be more widespread in these forums lately. Nobody has a lead on a fix ?
  18. HyperVenom523 Win User

    Achievement List not updating

    It os a known ongoing bug that they still working on...sadly I have it too!!
  19. Phoenix1984 Win User

    Achievement List not updating

    That is encouraging. Hopefully we'll hear something soon.
  20. Jethrin Win User

    Achievement List not updating

    On Reddit, Major Nelson said it is being looked into, so hopefully help is on the way.

    https://redd.it/9bw8cw
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Achievement List not updating

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