Achievement list error

Miss Diggz,

I'm having this same issue on Tentacles: Enter the Mind for Windows 8. If you browse to my profile it shows the game as 19/20 achievements unlocked, yet when you view the individual achievements you can see that I've unlocked all 20 of them with time stamps.
The last one was Bullfighter. I'm a completionist and try to get to 100% on everything so this bothers me a little bit.

Any help would be appreciated!

:)

 

Achievement list error

You fix it thank You & ans your team very much !!

 

Achievement list error

Hey again DeviSlator!

I'm seriously glad to hear it's been corrected for you! Like I mentioned to idleblue above, it is important for your Gamerscore to correctly reflect your hard work on a game, so I'm happy that this was sorted out for you!

As of right now, I know that our teams are currently investigating the cause of this issue. With that said, I want to thank you for coming to the Support Forums and bringing this issue to our attention and being very descriptive! If, in the future, you have
any other Xbox Support related questions, feel free to come on back and post up a new thread with what you're experiencing!

 

Hey there eohjay,

Just so you know, I went ahead and moved your thread over here to continue troubleshooting specifically for you!

As I'm looking at your
achievement profile for "Tentacles: Enter the Mind" I am also seeing that you have unlocked all the achievements for the game but it is seeming to be not crediting you for the last unlocked one. With seeing that you unlocked it 6 hours ago, I would suggest
waiting 7 days while still unlocking other achievements (if possible) to see if it will resolve.

If after a week goes by and you're seeing the same issue with this achievement, please post on back here. Thanks!

 

Miss Diggz,

Thanks for the reply, I appreciate it!

I never encountered this issue before so I was a bit alarmed when it happened and noticed the posts here detailing the same thing. I'll be glad to wait the 7 days to see if it sorts itself out and will let you know for better or for worse after they pass.

Thanks again for the input!

 

Miss Diggz,

It seems that the situation has not resolved itself over the last 7 days. I have since unlocked other achievements in various games on multiple platforms and it has not caused this to update. It is still showing incorrectly at 19/20 at the summary level.

Any further help would be appreciated!

 

Hey there eohjay!

Thanks for updating me with the information! I have went ahead and bubbled your information up to the appropriate teams and they are currently investigating it. I'll post back once I receive more information to provide you. Thanks for your patience as we
work through this!

 

Miss Diggz,

The achievement seems to display correctly now. Thank you for sending the problem along to the appropriate teams. I know it was a small issue, but I'm very grateful to see it resolved.

Thank you very much!

 

Hey again eohjay!

This is great news, I'm so happy to hear that the achievement and Gamerscore are displaying correctly! Thanks again for bringing this to our attention and I'm happy to have helped you out! You completed a game in full and we wanted to make sure you were
credited correctly since it is a big accomplishment!

Have fun gaming and if you happen to have any other Xbox Support related questions in the future, feel free to create a new thread detailing what you're experiencing. We're here to help! Thanks!