Ace combat 6 code where is it?

Discus and support Ace combat 6 code where is it? in XBoX Games and Apps to solve the problem; I purchased ace combat 7 launch edition I downloaded all the packages but Ace combat 6 is not present anywhere. I have not received any message and it... Discussion in 'XBoX Games and Apps' started by IFC Shadow, Feb 7, 2019.

  1. IFC Shadow
    IFC Shadow Guest

    Ace combat 6 code where is it?


    I purchased ace combat 7 launch edition I downloaded all the packages but Ace combat 6 is not present anywhere. I have not received any message and it is not available on the store. I asked for a refund but do not do it. I tried to log out of the profile
    and other tests have passed more than 10 days but nothing ...

    where is my game?

    :)
     
    IFC Shadow, Feb 7, 2019
    #1
  2. RandyAU93 Win User

    Ace combat 6 code where is it?

    Please note that the offer on the Xbox Store noted that the bonus content would be delivered within 7-10 days of the expiration date of the offer. The offer ends 18 February 2019, so you may not receive it until the end of the month. When it is sent, it
    will be via an Xbox Live message (look in your messages and there should be a "Messages from Xbox Live" subheading).
  3. XBF Leslie D Win User

    Ace combat 6 code where is it?

    Hi Carlos,

    Thanks for reaching out to us. I would like to clarify when did you make the purchase for the game? As described when viewing
    Ace Combat 7, "
    The code for ACE COMBAT™ 6: Fires of Liberation™ will be delivered to your Xbox message center within 7-10 days after this offer expires"

    As mentioned above the best option here is for you to contact support they are helping with the codes but they will need further more information from you guys.

    I understand you can't receive a callback around the time support is open, but you can try to request an agent through Chat support if anything.

    Here in the forums we don't have the tools to provide codes or further assist with billing situations.

    When you go to Contact Usto request a callback or chat with an agent, follow
    these steps:



    • Step 1 ----Select Xbox One
    • Step 2 ----Select See other options
    • Step 3 ----Select topic
    • Step 4 ----Select "Show contact options"
    • Step 5 ----Select request a call from support or chat support.
  4. XBF Amber M Win User

    Ace combat 6 code where is it?

    Hi Shadow,

    Thanks for replying. Since you do not have the code for Ace Combat 6, have you had a chance to check out the link I previously posted? If the solutions provided do not aid in assisting you, then I'd recommend that you contact Xbox Support to request a call
    back.

    When you go to Contact Usto request a callback, follow these steps:



    • Step 1 ----Select Xbox One
    • Step 2 ----Select See other options
    • Step 3 ----Select topic
    • Step 4 ----Select "Show contact options"
    • Step 5 ----Select request a call from support


    If you don't see the option for a call back, then change the topic until the option is available. Once they call, explain the issue and they will be able to help you.



    I hope this information helps.
  5. CarlosDias2 Win User

    Ace combat 6 code where is it?

    like i said on the other topic the call back options in Portugal is only weekdays frrm 9 to 6 and i cant answer phone in that time. 12 days passed since my purchase through xbox store and still no message or email with code
  6. XBF Amber M Win User

    Ace combat 6 code where is it?

    Hi Shadow,

    Thanks for coming to the forums for this issue. Sorry to hear that you haven't received the code for Ace Combat 6. We do have a thread available in forums that can help you troubleshoot this and provides some great info and helpful steps. I'll post it for
    you below for your convenience:

    https://answers.microsoft.com/en-us...t-6-code/265ad9cc-7a45-4b6b-8014-85449c1ecb9e

    Go ahead and give the marked solution a try and let us know the results.

    I hope that this helps you out!
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Ace combat 6 code where is it?

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