Accounts been permanently suspended?

Zman024 · Nov 1, 2023

Hello Microsoft

Recently my account has been permanently suspended for supposedly “cheating” in the recent email I got from Microsoft. I’ve been playing a lot of call of duty 4 and modern warfare 2 from the Xbox 360 on a Xbox one s. No way I can cheat on a Xbox one so this allegation is obviously false. My appeal already got denied the same day I submitted it. Is there anything else I can do????

Thanks for your consideration!

:)

Zman024

The appeal was denied the same day it was submitted. Have had that account for a long long time since a child. There has to be something someone at Microsoft can do???

Smwutches

Submitting a case review is the only way to contact the enforcement team. If they denied the appeal, there is nothing else that can be done.

Njal the Blue

Customer services can not help with accounts that have been suspended or banned permanently.

I am pretty sure that once an account has been permanently banned the associated gamertag is locked to it.

XanderG217

[mod removed]

Well for this is the notification I got when I sign into my main account, if it's supposed to be permanently suspended shouldn't it say "this account is permanently suspended" instead of "this account is suspended"?

Jesse Dot

Wait so I could actually not be permanently suspended mine just says I’ve been suspended not permanently suspended so I don’t get it

Accounts been permanently suspended?