Accounted hacled

Hello, Jente. I’m Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

I'm sorry to hear your account was compromised.

IMPORTANT: Don't share personal information, including email addresses, gamertags, phone numbers, email transactions, etc.
As community users like you, we are not able to enter or check information, and everything we comment can be seen by anyone on the internet. Doing so may expose your data.

That being said, you can try retrieving your account by following some recommendations provided in this related article from Microsoft:

https://support.microsoft.com/accou...-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

If none of those methods work, I regret to inform you that this means the hacker managed to change all your account information. Therefore, it's not possible to recover it.

Furthermore, you may want to check out this article about contacting Microsoft support regarding Microsoft accounts:

https://support.microsoft.com/accou...-account-bb65aa6a-9135-31df-0b36-d6318d6f4e0f

Lastly, as a general recommendation, please avoid talking to people that claim it will give you items for free inside a game if you provide your Microsoft account information. Also, please avoid places that ask for codes sent to your phone number or email. The purpose is always take ownership of your account and by providing the verification code you facilitate this.

I'll remain attentive to any other inquiry you may have.

Regards,

Arturo.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good afternoon

the form recovery process is not immediate and requires waiting for microsoft evaluation, and is the safest way to get the account back.

https://support.microsoft.com/en-us/account-bil...

You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

You should register your account in the country in which you are physically located.

You can follow the steps here: https://support.xbox.com/my-account/microsoft-account/lost-password-solution

If you mean, add your account to a console, you can follow the steps here: https://support.xbox.comhttps://support.xbox.com/my-account/manage-gamertag-and-profile/add-remove-account-xbox-one