Account Xbox One S issues

enricoanzelmo · Mar 29, 2019

Just trying to sign into my account on my xbox one S to play Star Wars Battlefront II and this code came up (0x80131904) saying it couldn't sign in.

I have restarted the Xbox but there aren’t changes.

:)

LegoNinja187

Yes, you can use both consoles at the same time, with out any issues, as long as different accounts are being used, for example, you use your account on your Xbox One S, and your kids use theirs on the Xbox One S.

enricoanzelmo

Thanks.

the problem is solved automatically.

XBF Erick C

Hey there!

Thank you for letting us know that the issue has been resolved. If the issue persists Simply Troubleshoot a bit, As stated above try signing into your account through
www.account.xbox.com to see if the account could be the problem.

If you have any further questions for us also feel free to start a new thread so that we may continue to assist you.

Happy Gaming!

XBF Chris J

Hello Enricoanzelmo,

Thank you for posting here on the Xbox forums. Are you able to sign in online? if you haven't already, try signing into
Xbox.com. Let us know if you get an error code or message from there.

Are there any other accounts on your Xbox? If so, are they able to sign in?

XBF Crystal P

Hi there 2000,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with signing into the Xbox One S. I recommend to try logging into your Microsoft Account on a PC to ensure there are no issues with the account.

On the Xbox One S, try this:

Give this a try and let us know the results.

Account Xbox One S issues