Account wont work

Neaglebites · Oct 7, 2014

i need help. when i first got my xbox 360, everything was fine. now i do not use the same email (email no longer exists), and when i tried to change the email, it got all sorts of *** up. i cannot acces the account anymore, claiming the email and password
are not correct. that gets rid of the account, plus my xbox live.

:)

Alex Herbert · Oct 7, 2014

Xbox Adult account accidently deleted

Hi I have just got an Xbox one for X mas and I made account and it was all working
I then bought gold and I was fine until I tried to buy a £35 giftcard (today) to buy the BO3 Season pass and I got the 35 on the console to buy it and when I tried to buy it of the store it said I wasn't allowed and I needed to change settings in online privacy and allow buying online
turns out my brother had deleted the adult account and I can't get back on it as It is deleted I have tried creating new adult accounts but they wont work on allowing my account Sherbertlemons0 to buy stuff how do create a new account to be the adult of Sherbertlemons0 as it wont let me buy stuff
please help me anybody as I have spent £75 this month on stuff for xbox and don't really want to create a new account what do I do and how can I create another new adult account for Sherbertlemons0???
much appreciated Sherbertlemons0 x

ZealousTwo386 · Oct 7, 2014

Xbox One account money address will not work for me

my purchasing wont work when the account address pops up that wont work either. help me please

Steph_Corner · Oct 7, 2014

Hi Neaglebites, can you see the email that you have on your account?

on your console: if you can sign in go to Settings -->account-->account security and check over to see your email once you have found that head over to www.account.live.com and sign in if you cannot go in and reset your account password you should have back
up email and phone number that would allow you to reset your information.

If you truly don't know your email call the xbox customer support and give them your gamertag if they can access your account they can give you your email but that's only if they can validate your account. Once in they can help you through with a password
reset since they don't have password in their system they will try to help you as much as they can... if you cannot reset due to old information you will have to complete a form called the ACSR form
Recover your account put in your old email and then your new one once you fill out the information this will prove you own the account and you should get a reset if not then you can use the
rejection letter along with your console id number to reset your information with xbox customer support I had to do this on one of my old accounts they were great in getting the information for me since they were so concern about my account security I understand
why they don't have passwords which was hard but understood it was for my safety hopefully this helps holler if you need any more help!

Steph_Corner

Hi Neaglebites, can you see the email that you have on your account?

on your console: if you can sign in go to Settings -->account-->account security and check over to see your email once you have found that head over to www.account.live.com and sign in if you cannot go in and reset your account password you should have back
up email and phone number that would allow you to reset your information.

If you truly don't know your email call the xbox customer support and give them your gamertag if they can access your account they can give you your email but that's only if they can validate your account. Once in they can help you through with a password
reset since they don't have password in their system they will try to help you as much as they can... if you cannot reset due to old information you will have to complete a form called the ACSR form
https://account.live.com/acsr put in your old email and then your new one once you fill out the information this will prove you own the account and you should get a reset if not then you can use the
rejection letter along with your console id number to reset your information with xbox customer support I had to do this on one of my old accounts they were great in getting the information for me since they were so concern about my account security I understand
why they don't have passwords which was hard but understood it was for my safety hopefully this helps holler if you need any more help!

ngocphi

Changing to an region you arent physically in wont help

You need to match your account region and actual region to download it

If you have the us account but in canada that wont work

If you are runing a us vpn that wont work either

Photonimus

It wont effect anything, but trial codes sometimes wont work on an account that was once fully Gold, and if they do work they aren't a full Gold status and wont grant full access.

Piztup-

No it wont work, The game will be tied to your account, and as such, he wont be able to access it.

Zachary Coulson

It wont work when i go back on ps4 Minecraft it said i had to sign in to microsoft account and i did but it wont work

Account wont work