Account was "Temporarily Suspended"

JugularMammal80 · Oct 12, 2016

GT Fishstick919

It won't let me login Xbox Live or even access my email. I've tried emailing and calling and haven't been given any solid information as to why the account was suspended or for how long. Any info involving duration or reason would be very helpful. Thanks.

:)

maxen · Oct 12, 2016

Account Temporarily Suspended

Yes, a temporary suspension will automatically be lifted after its expiration date without action from you, but unfortunately I and others here on the forums won't have insight into which date that would be or the reason for it.

A typical first-time suspension is often 24 hours, so try again after that period has elapsed, but it depends on the offence; it could be 48 hours, a week or maybe longer.

MochaOdin534682 · Oct 12, 2016

Account temporarily suspended

Obrigado por responder, mas não consigo logar http://enforcement.xbox.com como sugerido para saber o porque ou por quanto tempo

{Parity} · Oct 12, 2016

You will need to log in to the enforcement team website for information. You can also submit a case review if your suspension is eligible. enforcement.xbox.com/home

Hope this helps. Good Luck!!

JugularMammal80 · Oct 13, 2016

I have already done that and just received and email from them saying my account was permanently banned for violating the Microsoft Service Agreement. It said my account had been used to send out malware or view/distribute child pornography which I absolutely
did not do. The only explanation is that my account was hacked and used without my knowledge. I have had other email accounts and accounts for other services hacked recently and had to deal with this. There has to be a way for me to prove that whatever happened
wasn't me. Otherwise I am losing 11 years worth of purchases and games as well as my email account that I used for everything and that just isn't right.

M3tal Daz3 · Oct 13, 2016

The length of the suspension depends on the severity of the offense. Especially egregious violations can result in an immediate permanent suspension. As it is pointed out to you before to inquire further on this issue you can file for a case review.

For info on how to file a case review:
enforcement.xbox.com/.../howto

Daft Badger · Oct 31, 2018

If you believe your account was compromised somehow then first thing you need to do is contact support

support.xbox.com/.../contact-us & ask to open an unauthorised access case.

Smwutches

For information about your suspension and to see about submitting a case review, you would need to go to http://enforcement.xbox.com

Banerr

I have several years with my own but I'm just going to play a year with the live and yesterday for no reason I was suspended, check my email and saw that it was suspended temporarily gives me reason why I temporarily suspended, and review and only I indicates
the date that I was suspended and the date on which it will restore me but gives me no reason why this suspension. I would like to know why and I did for that suspended me? and if I can remove the suspension at this time?

Julian_

What do you mean by 'it didn't change anything'? It should at least give you the reason for your suspension as well as the option to request a case review (see the second link I posted).

Quentin Epinette

Thank you for your answer, I already try this technique with Microsoft support, but it does not change anything.

BenTierney

Thanks for the response but Whenever i login it shows me to fill out the reinstatement form again. My account was not suspended because of enforcement.

Account was "Temporarily Suspended"