Account was hacked...then was recovered but my gamer tag is all wrong....

ScrimpyYeti9798 · Mar 29, 2016

I called Xbox support got a new email to sign into that was provided by live support. The problem is it's been 2 days about since then and I have some random gamer tag with 0 achievement points, no saved data, no friends, no subscriptions. Is this common
and is just a thing that takes a few days to transfer over?

:)

lll ANIMAL lll · Mar 29, 2016

gamertag not valid on xbox live??

I think thats the first thing I noticed after being hacked.

I recovered my gamer tag but didnt change my password. I then tried logging in later in the day and got that message again.

I recovered my gamer tag again and then changed my password.

I discovered that I had 6000 MS points stolen. Used to buy Gold and Premium packs for FIFA 12.

I hope you havent been hacked because if you have and you report it you will be without Xbox live for a considerable time.

Just search these forums for hacked accounts and Fifa 12.

Good luck anyway.

Dockings · Mar 29, 2016

So, how many of you are 10 year Xbox Live gamers?

I started with the xboxlive beta with the headset and MotoGP disk, but I currently have a new different gamer tag due to my associated Hotmail account going inactive, due to not logging into email, and thus preventing me from renewing the live account. I had to create a new account while I went through the steps of recovery for the Hotmail address. Once recovered, I simply stayed with my new gamer tag... Now associated with the old Hotmail account. :-(

MeanMachine 47 · Mar 29, 2016

Hi there.

You need to contact Xbox support again and explain to them what is happening. I've never heard of Microsoft providing new email addresses.

Never the less, ufortunately there isn't a lot we here on the forums can do.

bowski477 · Oct 31, 2018

Indeed, I've never heard of Support providing a new email address. However what it looks like is that you've created a new account rather than logged into your existing account. Are you able to log into the old account using your normal email address and
password?

bowski477

Indeed, I've never heard of Support providing a new email address. However what it looks like is that you've created a new account rather than logged into your existing account. Are you able to log into the old account using your normal email address and
password?

MeanMachine 47

Hi there.

You need to contact Xbox support again and explain to them what is happening. I've never heard of Microsoft providing new email addresses.

Never the less, ufortunately there isn't a lot we here on the forums can do.

lll ANIMAL lll

I think thats the first thing I noticed after being hacked.

I recovered my gamer tag but didnt change my password. I then tried logging in later in the day and got that message again.

I recovered my gamer tag again and then changed my password.

I discovered that I had 6000 MS points stolen. Used to buy Gold and Premium packs for FIFA 12.

I hope you havent been hacked because if you have and you report it you will be without Xbox live for a considerable time.

Just search these forums for hacked accounts and Fifa 12.

Good luck anyway.

Bandido1508

The xbox feature is part of your Microsoft account. Not all accounts have a gamer tag, but all xbox accounts are part of the Microsoft account. The gamer tag which is not a required feature of the Microsoft account is so that gamers can represent themselves
in a public manner to other gamers without revealing their actual account (which is the account email).

The gamer tag is not part of Microsoft security in any form, it may help you recover a lost account but just having a gamer tag will not give you access to or is part of the security for a Microsoft account. I did Xbox support for three years, I helped
recover many accounts while customer support was able to do that. I have never heard of a secondary gamer tag before. The only way to recover the account now is through the compromised account link listed above.

AnalHighPops

yeah dk what is wrong with some people...i got hacked once and ot it back by out smarting the guy but there are hackers out there and alot of'em. one of my friends is a hacker, he has this program on his laptop that he uses to steal accounts when his is
silver. all he needs to hack an account is the GAMER TAG no info at all they even have tutorials posted on youtube about how to hack with no info....i understand

Account was hacked...then was recovered but my gamer tag is all wrong....