Account was hacked and bannd plz help

You would have had to contact support back when that happened so they could do an unauthorized access investigation, then contact the enforcement team to see if it could be unbanned. Since it happened so long ago, that would no longer be possible.

You can find information about console bans here but there is no way to contact the enforcement team regarding them.

Hiya!

Paul here from the Xbox forum Team here to assist however I can. With this specific issue I will have to refer you to our enforcement team. They can be reached at

https://enforcement.xbox.com/en-US for any questions regarding enforcement action all the answers will be on the enforcement website. Even filing for a case review.

Sincerely,

Paul from Xbox Forums!

Hey SERAZAC0311! I appreciate your willingness to help here, but it looks like this thread is dated back quite a few months. It is likely that the OP has already resolved the issue! When posting in the future make sure to check the time stamp of the original
post.

Hello.

This has happened to myself in the past. You need to directly call Xbox Live support.

Check this page:
www.xbox.com/.../What-To-Do