Account violated

Hey Energixia

As there is no further info that we can provide to you at the moment, and that fact that it appears that everything is resolved up until now, we will now be locking this thread.

If you have any other questions or concerns, please, feel free to create a new thread and we will cater to you there.

Thank you for being a part of the Xbox Family and we wish you a wonderful day.

Hey there ,

Thanks for reaching out to the forums for advice on how to deal with this issue. I can totally understand how this could be pretty scary or at the very least concerning. We have a good article for what to do in this situation here entitled the
Compromised Account Solution.

Sorry to hear that this happened, but the information there should help you re-secure your account.

Thanks for reading!

Hey there, thank you for your reply.

I followed your suggest fixing all my account.

I hope this is the end.

Have a good day

Hey there Energixia,

Thanks for reaching out to the forums for advice on how to deal with this issue. I can totally understand how this could be pretty scary or at the very least concerning. We have a good article for what to do in this situation here entitled the
Compromised Account Solution.

Sorry to hear that this happened, but the information there should help you re-secure your account.

Thanks for reading!

Whether the sale of accounts is against the ToS or not, Xbox are not going to step in because you got scammed.

I guess I should have done research before the purchase! Wow! Is there anything I can do to get my money back?