Account Verification Puzzle Does Its Job Poorly

Hi RenierUlanday1,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We're sorry to hear that you're having issues with the account verification puzzle. Let us check on this together and sort this out in timely manner.

As per your description, even you have flipped the puzzle in correct position it is detected as incorrect.

May we know, if you have tried to use different browser? update browser? InPrivate Windows of your browsers?

Or how about different device (like phone)? Is it still the same?

When did this issue happen? Was there a recent Windows update or new application installed on your device?

We would like to ask a screen recording for this issue, kindly send it via private message to protect your personal data.

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Hi RenierUlanday1,

Hope you are doing fine.

We would like to follow up your concern.

Kindly let us know if you are still having issue by posting a reply.



Kind regards,

The hardest puzzles are on Darksiders.Also Tomb Raider and Prince of Persia have decent puzzles as does Soul Reaver.Of the 3 mentioned its gotta be Silent Hill series.

Does the puzzle Pack on my graphing calculator count? It is really hard, because its on a dang calculator.

You will need the documentation for verification when contacting support. Good job.