Account vanished

michaelballard5 · Mar 31, 2022

So recently out of the blue during the weekend my Microsoft account vanished and dragged all the stuff tied with it too. This includes Xbox account with the Minecraft stuff, Skype, and even the bloody pin to my laptop.

Now I was able to make a new account using the same email as the old one, any the account associated with the old one I can’t login to in any way or method even when they prompt the login option because they remember the account it just becomes a loop of hitting sign into that account only for it to ask for me to sign in again.

I would deeply like to somehow recover my old account and all the things connected to it although I do worry my attempt at making a new account using the same email would mess it up I was hoping it would somehow fix it.

:)

michaelballard5

This is just confusing and hurts my head by now. As I’m certain the one I just made uses the same email as the old one event my original Skype account it’s Skype name is my main email.

The compromised does sound possible as google recently alerted me on my new laptop of the email account needing recovery which I did but that does not explain what happened to my Microsoft account as I got zero emails related to that and I was able to make a new one using the same exact email which is why said weird image above can happen only during the auto sign ins.

michaelballard5

Literally all my devices are signed out of the Xbox app and at rare times it prompts me to sign into my account and shows the ability to email a code to an email that I’ve never seen before this has happened on all my devices. Then it’s more confusing as when I try to sign in without any auto sign in existing it just sends the code to the normal email and signs me into the new account I made.

MelleMausi

I had the same problem and it worked! thanks !

Ricardo Lechuga

That would depend on the message and the site where you are trying to auto sign in

As i mentioned, a recently deleted account won't allow you to create a new one with the exact same email

Mark Sherwood

Are you able to download it? Follow the steps in this guide and let me know if it works. Thanks.

support.xbox.com/.../profile-move-delete

Account vanished