Account update

You'll want to post in the Xbox Rewards Questions support forum in order for support to check into your account. Keep in mind that rebates are calculated after the end of the month and given by the 15th of the next month, so it's too early to see credits
pending for June purchases.

Hello TBEHidden,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account. This is causing the deposit
to be directed toward the incorrect billing information. When this information does not match your Rewards Account, the deposit fails. This is an issue that we are working on resolving with another team. At the moment, we have not received a estimate on when
this problem will be resolved. To be clear, this is a data issue, and not the result of any faulty user input. The prompt asking you to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this
issue. We apologize for the inconvenience.

Some games are not available in all the regions. What is your region?

You wiuld have to report it as a bug or find the next closest timezone, if you reach out to support directly and request a call they could help sort it out faster

Hello,

Please try to test your connection to Xbox LIVE, if that doesn't work, try to
delete your profile (profile only) and then
download the profile again.

Go to your Xbox 360 Dashboard > Settings > System > Network Settings > Select your network type either Wired or Wireless > Test Connection to Xbox LIVE. Once that test has completed, wait about 10 seconds and then try to go into a game, a party, or open any
sort of application that requires Gold.