Account Unnaccessable

Discus and support Account Unnaccessable in XBoX on Consoles to solve the problem; Hello everyone, I need some help. My Father's account used to be the account used as a "parent" account to a few others, but sadly, he passed away... Discussion in 'XBoX on Consoles' started by BrazenCoyote913, Dec 26, 2016.

  1. BrazenCoyote913
    BrazenCoyote913 Guest

    Account Unnaccessable


    Hello everyone, I need some help. My Father's account used to be the account used as a "parent" account to a few others, but sadly, he passed away recently. After his passing, we lost access to his account, due to not knowing the password to it. We want
    to move the "parent" part to another account, but we can't access his emails or his Microsoft account, and are therefore unable to do anything. What should I do?

    :)
     
    BrazenCoyote913, Dec 26, 2016
    #1
  2. leebroath
    leebroath Guest
    Accounts ?

    What does silver give you?

    Could I have done that with my wife's offline account today? Instead of making her Gold? Lol
     
    leebroath, Dec 26, 2016
    #2
  3. stellamandude
    stellamandude Guest
    Accounts ?

    Guys, I've not bothered to search as I wouldn't even know quite where to start, so apologies if this is common knowledge already.

    My question is............

    I've already signed over my XBL account to the ONE, which works fine, but what I'm wondering is how do I get the kids and misses across from the 360 ?
    I'm the only one with a live account and the 3 other profiles where made on the 360.
    Whilst I was out MTB'ing today the "kids" wanted to play Zoo Tycoon, but since I have to ONE set up for face sign in they had a few problems, to the point where on my arrival home there were about 6 new accounts made in their attempts to sign in *Facepalm :facepalm:
    It's been so long since the other accounts were made on the 360 I can't even remember what processes were required.
    Do you need an email addy ?
     
    stellamandude, Dec 26, 2016
    #3
  4. andersonpassos Win User

    Microsoft account account

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    good afternoon

    the form recovery process is not immediate and requires waiting for microsoft evaluation, and is the safest way to get the account back.

    https://support.microsoft.com/en-us/account-bil...
  5. Smwutches Win User

    Account

    You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  6. bowski477 Win User

    Account

    You should register your account in the country in which you are physically located.
  7. Mistress Sara Win User

    account

  8. Smwutches Win User

    account

    No. Once you're banned for something like that, the enforcement team will not unban you.
Thema:

Account Unnaccessable

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