Account unfairly suspended

Discus and support Account unfairly suspended in XBoX on Consoles to solve the problem; Today i was in a game of rainbow six siege and somebody stole my kill whis imput into a DBNO state and he finished them so i messaged dont take my kill... Discussion in 'XBoX on Consoles' started by InNeedOfHelp111, Aug 18, 2018.

  1. InNeedOfHelp111
    InNeedOfHelp111 Guest

    Account unfairly suspended


    Today i was in a game of rainbow six siege and somebody stole my kill whis imput into a DBNO state and he finished them so i messaged dont take my kill and he spammed 43 invites whis i replied stop spamming [Mod Removed]and i was banned from foice coms for
    half of a year nearly. But ive been called a [Mod Removed] several times, reported all of them yet not a single one did microsoft take action on and the still had free usage of voice comms . Which ofc they used to harass me and friends ofer and over but despite
    the reports no action. So now im wondering how xbox sees my punishment just WHATSOEVER! and the best part is they wont do anything and customer support has denied me even a bit of time to talk! Please help me figure out how to be unbanned this is ludicrous
    and not im forced to speak through smurf accs

    :)
     
    InNeedOfHelp111, Aug 18, 2018
    #1
  2. yournansfartbox
    yournansfartbox Guest
    Account suspension

    my account has been suspended - how do I get this investigated as it was unfairly suspended
     
    yournansfartbox, Aug 18, 2018
    #2
  3. iParasites
    iParasites Guest
    Suspension

    i believe my account was unfairly suspended by an unknown player online.
     
    iParasites, Aug 18, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Account unfairly suspended

    Smwutches, Aug 18, 2018
    #4
  5. ellerem Win User

    Account unfairly suspended

    Hello,

    I'm sorry you are feeling a little frustrated. XBOX are always happy to hear your issues and assist where possible. As an Ambassador I am also happy to assist with any queries. Bans are a complex issue and trust all reporting is real.

    As this is the Australian forum I will provide the contact details for you:

    Hours of Operations:

    Monday - Friday: 09:00 AM - 10:00 PM

    Saturday - Sunday: 10:00 AM - 6:00 PM

    Phone: (02) 8031-8186

    Contact page
    support.xbox.com/.../contact-us

    good luck & happy gaming
  6. Smwutches Win User

    Account unfairly suspended

    To see about submitting a case review, you would need to go to http://enforcement.xbox.com
  7. Smwutches Win User

    My account was unfairly suspended

  8. Joel M77 Win User

    My account was unfairly suspended

    Hi Charles, my name is Joel, and I'm an Xbox gamer, just like you. I'm here to help you with any problems or questions you may have.

    I am sorry that this has happened to you, however from here we can only guide you through the process so that you can verify the cause and appeal your sanction only if it applies to your case.

    Note Customer Service cannot assist with suspensions or disciplinary action. These personnel do not have access to compliance details. Read on for information on how to ask questions about your current suspension.

    https://enforcement.xbox.com/en-US

    *** Only by following the steps indicated above can you learn about your case and appeal only if this option is available to you, there is no other way to contact the Enforcement department and no one else at Microsoft can help you. No one in Customer Service has information about your case nor can dispute or discuss in any way whether your situation is fair or not, I hope you can understand the situation and stay within the rules of the platform.

    If you have already received a response from the Enforcement department confirming the sanction, there is no way for someone else at Microsoft to lift that sanction.

    Important Xbox will not tolerate any abusive behavior. When submitting an appeal or responding to an agent's request for additional information, do not insult or threaten Microsoft employees or post profane, bigoted, or otherwise inflammatory content. Case review inquiries are subject to the guidelines outlined in the Xbox Community Guidelines. Disregarding these rules may result in closure of the case review. Especially offensive violations may result in additional disciplinary action from Xbox.

    Regards

    [​IMG]
  9. Smwutches Win User

    My account was suspended unfairly

    For information about your suspension and to see about submitting a case review, you would need to go to
    http://enforcement.xbox.com

    Multiple reports will not cause you to receive a suspension, but using profanity will since it is a violation of the code of conduct.
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Account unfairly suspended

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