Account unfairly banned

Discus and support Account unfairly banned in XBoX on Consoles to solve the problem; My Xbox account was banned for months on communications because my brother used a computer program to make my account spam around 50 other accounts... Discussion in 'XBoX on Consoles' started by Not Verified✔, Jun 9, 2020.

  1. Not Verified✔
    Not Verified✔ Guest

    Account unfairly banned


    My Xbox account was banned for months on communications because my brother used a computer program to make my account spam around 50 other accounts explicit messages. I have proof that he did it and i can show my message list. How would i spam message
    50 people on the span of like 5 minutes? Now i have an avoid me reputation and cant play with my friends because i am forced into Avoid Me lobbies. I did not send these messages and if this cannot be solved i will swap to PC or PSN. I dont know how a multibillion
    dollar corp can let some computer program people paid for to compromise costomer accounts at the click of a button and i cant even speak to live agents because you guys just send me to automated bots that reidrect me to the same page that doesnt help over
    and over again. Im really tired of this and just want direct help so i dont lose my Xbox account.

    :)
     
    Not Verified✔, Jun 9, 2020
    #1
  2. Daft Badger Win User

    My banned account

    Then there is nothing you can do.

    The enforcement team thoroughly investigate a account before banning it so you would not of been banned unfairly.

    You will not get the account unbanned.
  3. Not Verified✔ Win User

    Account unfairly banned

    You see thats the problem. I cant get a hold of live agents. Its only automated bots that send me to the same spot everytime. I cant get valid support and this is the closest i can get
  4. ChrisandKatie13 Win User

    Account unfairly banned

    Same thing happened to my rewa

    rds points
  5. Not Verified✔ Win User

    Account unfairly banned

    So bascially what youre saying is, im ****. Got it. Yeah ive already tried to go to enforcement actions but its kinda hard to appeal 12 different enforcement actions. Its okay. Im just gonna switch to PC. Your guys service is god awful.
  6. ngocphi Win User

    Account Unfairly Banned

    punishment doesn't affect sub accounts or others accounts

    Only if its a console ban

    Since you don't have one are you sure he didn't login your other accounts just to spam the other players the same way?

    He could've deleted those msgs too but it would still be on the server for enforcement to see

    Sounds more likely

    Fyi the only way to contact them is Enforcement
Thema:

Account unfairly banned

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