Account troubles

all information of my billing is correct and up to date. i called to support in mexico but they said they cant help me because the billing region is in usa, incredibly they cant transfer the call to usa support, i CANT call to usa support coz the call billing
is real EXPENSIVE

You will need to contact Xbox Support for that one. Call 1-800-469-9269. Have fun on
Xbox LIVE. Thank you and have a lovely day!

Hello, have you tried uninstalling and reinstalling the game to see if that works?

I relaunched games and stuff.

Thank you for your response.

Try to reinstall the Xbox gaming services, here's how:

Reinstall the Gaming Services app on your Windows 10/11 device:

Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.

In Windows PowerShell, type the following command and press Enter:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

In the same window, type the following command and press Enter:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.

Restart your device

Also, try to reinstall the Xbox app:

Click on the Windows icon in the bottom left corner of your screen, then select Settings.

Click on Apps.

In the “Search this list” field, type Xbox. A list of all the relevant apps will appear.

In the list, click on Xbox then click on Uninstall.

A pop-up will open. Click Uninstall again to confirm your choice.

Next, click on Xbox console companion then click on Uninstall.

Click Uninstall again to confirm your choice.

Please take your time and let me know if it works.

Reference link:

https://support.xbox.com/en-us/help/games-apps/...

https://flightsimulator.zendesk.com/hc/en-us/ar...

Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.