account swap issues

The Dark One598 Hey there



This can be down to one of three reasons:

1. Your Gamertag is less than 30 days old.
2. You have already moved your Gamertag to a Microsoft account in the last 30 days.
   
3. You have downloaded your Gamertag from Xbox LIVE onto an Xbox / Device in the last 30 days.
   

In each instance, you would simply need to wait for 30 days to pass, however please note that if you download your profile from Xbox LIVE during that time then it will reset the 30 day waiting period. Once the 30 days has passed, you should be able to make
the transfer without issue.



I hope this helps.

Many thanks,

Cloud

Edit: I realize now that I have made a mistake by changing my account to a separate email so I will be waiting a month no matter what now.

P.S. No edit button? or is that because this account is technically not the same account?

Edit: I will assume the second one as I can edit this post.

Hey there Vay!

Your stats are attached to your Xbox LIVE Profile, not your Microsoft Account. So if you switch your gamertag over to another Microsoft Account, you will still have the same stats. The only way you would not have the same stats is if you where to create a
new profile and use that profile.

This is really stupid. I don't know why Microsoft can't circumvent the situation directly.

See the response to your other request.