Account Suspension

Hyper ShiZz · May 3, 2017

Hi,

In 2011 I had my main account banned. Subsequently I created a new account and continued to play Xbox. On my banned account I believe I have purchased DLC that I was still allowed to play on my 360. Since backwards compatibility for certain games is now
available on the One, I have been playing a few old 360 games but haven't been able to access the DLC content since it was not purchased on my account.

As I was young at the time, I wasn't aware you could appeal the ban in a case review, however I am now aware of this process but as the ban was in 2011, I cannot submit a request due to it being over 12 months since the ban. I am looking for support so I
can see if I can access the DLC content to play on the Xbox One. To do this I would need to access my account on the Xbox One and redownload the DLC content and use the sharing settings on the One to access it on my now main and current account.

The banned account Gamertag is: Hyper Sh0tZz

Any help would be greatly appreciated!

Thanks

:)

King Tones · May 3, 2017

XBox One Account Suspension

Thanks for sharing.

Your account won't of been suspended just because of 1 single race in GTA, there would of obviously been more to it but as you are not willing to discuss it with the Code Of Conduct Team then you will never know.

King Tones · May 3, 2017

XBox One Account Suspension

Checks my Feedback.....yep looks about right. 11 for Unsporting and 6 for Cheating in the last 6 months. No one likes a winner in TF2 !

M3tal Daz3 · May 3, 2017

In 2011 you could have appealed your ban through the forums. The XBLPET stopped using the forums in 2015 and it is too late for you to file a case review regarding a suspension of 6 years ago.

My suggestion would be to continue with your new account and observe the Code of Conduct from now on.

An Old Freak · Nov 1, 2018

When an account is permanently banned, you lose it all. You cannot access it digitally.

Daft Badger

Sounds like you have more than one account on your console & one of the accounts has been suspended.

As using a secondary account to avoid a suspension on your main account is against the code of conduct then a console privilege suspension was issued to stop you from doing this.

The console suspension wont show on the enforcement site brandiesel linked but the account suspension will.You can appeal the account suspension if eligible,not the console suspension though.

Daft Badger

Console suspensions are issued to stop people using a secondary account to avoid a suspension on their main account,which is against the code of conduct.

As mentioned,console suspensions can not be appealed & should end at the same time as the account suspension.

Daft Badger

Sounds like a console privilege suspension.

Using a secondary account to avoid a suspension on another account is against the code of conduct so console privilege suspensions are issued to stop people from doing this.

One of the accounts on your console must be suspended & due to the console suspension all other accounts on that console will have the same restrictions as the suspended account but will work on other devices which is why your account works on your cousins
xbox.

The console suspension should end at the same time as the account suspension ends.

M3tal Daz3

An account suspension completely blocks the affected account from being able to sign in to the Xbox Live service for the duration of the suspension. Account suspensions are issued for a specified duration, often of 1, 7, or 14 days, though egregious or repeated
violations can result in a permanent suspension.

Daft Badger

Sounds like a console privilege suspension.

These are issued to prevent someone from using a secondary account to avoid a suspension on their main account which is against the code of conduct.

Your other accounts will work on other devices,not just your sons xbox while the suspension is in place.

Your son can appeal the account suspension if eligible via the link gds 1972 posted but console suspensions can not be appealed.

Account Suspension