Account Suspension

Discus and support Account Suspension in XBoX on Consoles to solve the problem; Ok, so I have had my account suspended since October 2nd which i admittedly deserved. One for communication and one for gaming online. Fair enough.... Discussion in 'XBoX on Consoles' started by Monsterrr IIx, Nov 2, 2017.

  1. Monsterrr IIx
    Monsterrr IIx Guest

    Account Suspension


    Ok, so I have had my account suspended since October 2nd which i admittedly deserved. One for communication and one for gaming online. Fair enough.

    As of the 16th of October the susspension for gaming online was lifted but the communication ban was not! So I got in contact with the Xbox Live support chat to ask what was going on and what to do.. I was informed that my account was STILL suspended for
    comunication and that it would be lifted on November 2nd (Today) unless I filed a case review which I tried. It was not possible to File a case review because the suspension >WAS NOT< listed on my accounts “enforcement history”. So I forgot about it and decided
    to wait until November 2nd (Today) for my suspension to be removed, it was not.

    I decided to get in contact with Xbox Live Support Chat AGAIN to ask what on earth is going on. I have now been informed that my account STILL has an active susspenion on it which will be lifted JANUARY 2018! (Which I was falsely informed about the first
    time I asked) Baring in mind that my accounts “Enforcement history list” shows NO ACTIVE SUSPENSIONS! So submitting a case review was not possible.

    I have now waited even longer than I was supposed to for my suspension to be lifted. I pay hard earned money to be able to pay online with my friends which I have wrongly not been able to do for over a month now and I am now being told that i have to wait
    2 more months!

    This is a joke and I demand that it gets sorted ASAP! I am not happy.

    :)
     
    Monsterrr IIx, Nov 2, 2017
    #1
  2. King Tones
    King Tones Guest
    XBox One Account Suspension

    Thanks for sharing.

    Your account won't of been suspended just because of 1 single race in GTA, there would of obviously been more to it but as you are not willing to discuss it with the Code Of Conduct Team then you will never know.
     
    King Tones, Nov 2, 2017
    #2
  3. King Tones
    King Tones Guest
    XBox One Account Suspension

    Checks my Feedback.....yep looks about right. 11 for Unsporting and 6 for Cheating in the last 6 months. No one likes a winner in TF2 !
     
    King Tones, Nov 2, 2017
    #3
  4. Geth
    Geth Guest

    Account Suspension

    This could help fix the issue.

    Remove/delete the account for your Xbox.

    Power cycle the console for 10 seconds until it turns off.

    Restart the console, and recover the account back.

    I understand the frustration, but demanding help, isn't the way to get people to help you.
     
    Geth, Nov 2, 2017
    #4
  5. Monsterrr IIx
    Monsterrr IIx Guest
    Yeah I know but i’ve been so calm and nice with everyone i’ve spoken too but they just are no help whatsoever :/

    Thankyou for replying, but this did not work btw.. I still am banned for communication. This is so depressing
     
    Monsterrr IIx, Nov 4, 2017
    #5
  6. Monsterrr IIx
    Monsterrr IIx Guest
    I also have written email proof of the day I received my ban, and how long it will last. There is no email that states my account will be banned for communications for an extended 3 months
     
    Monsterrr IIx, Nov 1, 2018
    #6
  7. Daft Badger Win User

    My console got banned for two weeks wannaknow why

    Sounds like you have more than one account on your console & one of the accounts has been suspended.

    As using a secondary account to avoid a suspension on your main account is against the code of conduct then a console privilege suspension was issued to stop you from doing this.

    The console suspension wont show on the enforcement site brandiesel linked but the account suspension will.You can appeal the account suspension if eligible,not the console suspension though.
  8. Daft Badger Win User

    Suspension of account and I can't submit a case review

    Console suspensions are issued to stop people using a secondary account to avoid a suspension on their main account,which is against the code of conduct.

    As mentioned,console suspensions can not be appealed & should end at the same time as the account suspension.
  9. Daft Badger Win User

    What?

    Sounds like a console privilege suspension.

    Using a secondary account to avoid a suspension on another account is against the code of conduct so console privilege suspensions are issued to stop people from doing this.

    One of the accounts on your console must be suspended & due to the console suspension all other accounts on that console will have the same restrictions as the suspended account but will work on other devices which is why your account works on your cousins
    xbox.

    The console suspension should end at the same time as the account suspension ends.
  10. M3tal Daz3 Win User

    Enforcement

    An account suspension completely blocks the affected account from being able to sign in to the Xbox Live service for the duration of the suspension. Account suspensions are issued for a specified duration, often of 1, 7, or 14 days, though egregious or repeated
    violations can result in a permanent suspension.
  11. Daft Badger Win User

    WHY DID U GIVE MY SON A FALSE XBOX BAN?

    Sounds like a console privilege suspension.

    These are issued to prevent someone from using a secondary account to avoid a suspension on their main account which is against the code of conduct.

    Your other accounts will work on other devices,not just your sons xbox while the suspension is in place.

    Your son can appeal the account suspension if eligible via the link gds 1972 posted but console suspensions can not be appealed.
Thema:

Account Suspension

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