Account suspension issue

DJ SargentDash · Feb 2, 2016

I have submitted a case review on the enforcement website a week ago and I was suspended from messaging or any form of communication from the 27th till the 11th and still says it's under review

I was having my ip address ddosed bu a guy so I said [Mod Removed]
trying to get the guy to lay off and I reported him to Xbox support and I was banned this is uncalled for!

:)

ShockedSinger48 · Feb 2, 2016

Account Suspension Issue

Its always the cousin or brother apparently, why can't you guys for once be mature enough to understand if you let any one use your account then that on you not them. Its like giving your PIN to someone else, its not the bank's fault its you.

Smwutches · Feb 2, 2016

Account Suspension Issue

The enforcement team does not use the forums. Submitting a case review is the only way to contact them.

Per the terms of service, you are responsible for your account at all times. Suspension length can vary based on the severity of the action. And if you've previously had suspensions on your account. It doesn't matter who started it.

iNb4 Ownage · Feb 2, 2016

Hey there!

Thanks for the support message.

Since you just admitted to violating the Xbox LIVE Code of Conduct, you pretty much answered your own question. It doesn't matter what someone else was doing to you. If YOU violate the CoC, then you may receive enforcement actions. Two wrongs don't make
a right. There is nothing we can do for you about this on the forums. There are only a hand full of enforcement agents, so you will need to give them time.

Cheers!

{Parity} · Oct 31, 2018

The best thing to do if someone wrongs you online is to report them and move on. All retaliation does is get you into trouble with the enforcement team. Since you have admitted to wrong doing you shouldn't expect the action to be overturned. Just serve
out the suspension and learn from this situation. Good Luck!

TheBigFatWeaboo

Enforcement is a different team, but this page explains their process more:
http://xbx.lv/1oJUuz9

Check out this section for a rundown of enforcement actions and what they mean for you
http://enforcement.xbox.com/home/staysafe#topic0

You can always submit a case review if eligible. Here is the info on how to do that:
http://enforcement.xbox.com/home/howto#sub-topic0-6

Filing a case review really doesn't help out on this situation since I'm trying to use my other account which has no penalties. But thanks.

I know this is different department than enforcement, but maybe they should have a forum for enforcement problems like these.

{Parity}

The best thing to do if someone wrongs you online is to report them and move on. All retaliation does is get you into trouble with the enforcement team. Since you have admitted to wrong doing you shouldn't expect the action to be overturned. Just serve
out the suspension and learn from this situation. Good Luck!

ShockedSinger48

Its always the cousin or brother apparently, why can't you guys for once be mature enough to understand if you let any one use your account then that on you not them. Its like giving your PIN to someone else, its not the bank's fault its you.

Smwutches

The enforcement team does not use the forums. Submitting a case review is the only way to contact them.

Per the terms of service, you are responsible for your account at all times. Suspension length can vary based on the severity of the action. And if you've previously had suspensions on your account. It doesn't matter who started it.

iNb4 Ownage

Hey there!

Thanks for the support message.

Since you just admitted to violating the Xbox LIVE Code of Conduct, you pretty much answered your own question. It doesn't matter what someone else was doing to you. If YOU violate the CoC, then you may receive enforcement actions. Two wrongs don't make
a right. There is nothing we can do for you about this on the forums. There are only a hand full of enforcement agents, so you will need to give them time.

Cheers!

Account suspension issue