Account Suspension Glitch

Recently, I was banned for 2 weeks from 6/8-6/22, 10 minutes after I was "unbanned", I joined my friend's party, but it said "Your privacy settings prevent chat with some people, I also tried to send a message to my friend and it still says "Because of your
past behavior, you cant send messages" even after my temporary ban was over. All 4 accounts on the Xbox are also saying the same thing, even though only one was banned. When I sign the Xbox Smartglass app on my computer, it also says that I'm still banned
on my account, but my little brother can use the Smartglass app just fine on his account, but not on the console. In my enforcement history, it says my last suspension given was on June 8th at 2:41 P.M and ended on the 22nd at 6:41 P.M. and shows that my suspension
is over, but the Xbox says I'm still banned. I've so far have made no progress in figuring out what's wrong. I received a Communication ban on June 7th, and at 6:41 P.M, I also received a Harassment ban on June 8th. This morning, I called Xbox Support and
they hung up right in the middle of when I was talking too. I'm about to just give up since no one is even attempting to help me out.

:)

 

Suspension glitch?

I recently recieved 2 deserving suspensions lasting from June 12,14 to the 26th of June. It's well past that date and I'm able to access Xbox live however I still am unable to communicate with other players. I was told by an Xbox support representative to
submit another case for a repeal however it doesn't give me the option sincefor me it shows the suspension Is over. However she told me it was still active. I have no idea what to do so since it shows that my suspension is over

 

SUSPENSION GLITCH

If all suspensions are expired, and you are therefore clear, try the following steps:

1. Remove your account from the Xbox.
2. Give your Xbox a power cycle.
3. Add your account back into the Xbox.
4. Attempt to use the social features now