Account suspension for no reason

Discus and support Account suspension for no reason in XBoX on Consoles to solve the problem; I get a suspension from the enforcment Team. No one can tell me why. The only one i get is a message. "i got reported for offensive and bad language" -... Discussion in 'XBoX on Consoles' started by Feinschmaecker, Feb 4, 2016.

  1. Feinschmaecker
    Feinschmaecker Guest

    Account suspension for no reason


    I get a suspension from the enforcment Team. No one can tell me why. The only one i get is a message. "i got reported for offensive and bad language" - this could not happen cause at this time i was part of a Xbox Live Party with peoples i know from Reality
    - they didnt reported me. I also didnt write a message to anyone. So why got i banned? Why cant anyone from Xbox help me? Why did you cancle an account i payd for - for nothing? Why is there no option to get contact with the enforcment team? is this the way
    you work with your consuments?

    greetings from Berlin, Germany

    :)
     
    Feinschmaecker, Feb 4, 2016
    #1
  2. Smwutches
    Smwutches Guest
    Smwutches, Feb 4, 2016
    #2
  3. Char lotte of a
    Char lotte of a Guest
    ACCOUNT SUSPENSION FOR NO REASON??

    I still can't find where to post. And I haven't sent anyone any abuse, threats, spam or even anything over the headset. I think it's old friends who are trying to ban me for fun. This is why I'm so annoyed. 100% I have not broke any code of conduct. It's
    that simple.
     
    Char lotte of a, Feb 4, 2016
    #3
  4. bowski477
    bowski477 Guest

    Account suspension for no reason

    The only place you can contact the enforcement team is at
    enforcement.xbox.com    . They no longer use these forums. Log in with the suspended tag and you can find out the reason and file a case review if you are eligible to do so.
     
    bowski477, Feb 5, 2016
    #4
  5. Daft Badger
    Daft Badger Guest
    Just to add,when you are reported that report has to be investigated which can take time so chances are you were suspended for something that happened months ago,not when you were in a party with your friends.
     
    Daft Badger, Feb 5, 2016
    #5
  6. Feinschmaecker
    Feinschmaecker Guest
    I have only one chance to answer the enforcement team. I only have 500 letter so i wrote that i didnt do anything. That i never done these things they tell me. But the only answer i get after 3 (!!!!!) Days is - decision is upheld.

    So where can i talk with someone from the enforcement team or with anyone who can help me?

    What xbox does is bot okay. And im also think its illegal!
     
    Feinschmaecker, Feb 5, 2016
    #6
  7. Feinschmaecker
    Feinschmaecker Guest
    Reported time was 31.01.15 01:03
     
    Feinschmaecker, Feb 5, 2016
    #7
  8. Daft Badger
    Daft Badger Guest

    Account suspension for no reason

    You can't talk the enforcement team direct,only via the enforcement site bowski linked.

    It is not illegal,it's all covered in the ToU/CoC that you agreed to when you started your account.

    They don't just ban people for no reason.

    There's nothing else anyone here can do.
     
    Daft Badger, Oct 31, 2018
    #8
  9. bowski477 Win User

    Account suspension for no reason

    The only place you can contact the enforcement team is at
    enforcement.xbox.com    . They no longer use these forums. Log in with the suspended tag and you can find out the reason and file a case review if you are eligible to do so.
  10. Daft Badger Win User

    Account suspension for no reason

    You can't talk the enforcement team direct,only via the enforcement site bowski linked.

    It is not illegal,it's all covered in the ToU/CoC that you agreed to when you started your account.

    They don't just ban people for no reason.

    There's nothing else anyone here can do.
  11. Feinschmaecker Win User

    Account suspension for no reason

    I have only one chance to answer the enforcement team. I only have 500 letter so i wrote that i didnt do anything. That i never done these things they tell me. But the only answer i get after 3 (!!!!!) Days is - decision is upheld.

    So where can i talk with someone from the enforcement team or with anyone who can help me?

    What xbox does is bot okay. And im also think its illegal!
  12. Daft Badger Win User

    Account suspension for no reason.

    The communication ban is probably for something you did earlier.Reports take time to investigate si it's extremely rare for someone to be suspended instantly.

    You can log in here
    http://enforcement.xbox.com/Home/HowTo#sub-topic0-6     to file for a case review.

    Posting reference numbers is not allowed on the forums.
  13. Smwutches Win User

    ACCOUNT SUSPENSION FOR NO REASON??

    For an official answer from the enforcement team, you will need to post here -

    forums.xbox.com/.../4276.aspx     It doesn't matter why anyone reports you, the enforcement team will only issue a suspension if they have found that you have done something to violate the code of conduct/terms of service.

    It's also not a good idea to post your email address on a public forum.
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Account suspension for no reason

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