Account suspension for no reason

Dr3aMZ8 · Jan 27, 2018

I was away for the weekend and I left my computer on which had access to my Microsoft account and it was signed up to my Xbox account and that and I had a virus and it messed up my whole computer and my Xbox account now has a lifetime suspension ban and
iam really upset because I have put hard work and dedication into it and I have lost it all now

:)

bowski477 · Jan 27, 2018

Account suspension for no reason

The only place you can contact the enforcement team is at
enforcement.xbox.com. They no longer use these forums. Log in with the suspended tag and you can find out the reason and file a case review if you are eligible to do so.

Smwutches · Jan 27, 2018

ACCOUNT SUSPENSION FOR NO REASON??

The link I gave you is where you need to post. Here it is again -
forums.xbox.com/.../4276.aspx

Smwutches · Jan 27, 2018

For information about your ban and to see about submitting a case review, you would need to go to http://enforcement.xbox.com

bowski477

The only place you can contact the enforcement team is at
enforcement.xbox.com. They no longer use these forums. Log in with the suspended tag and you can find out the reason and file a case review if you are eligible to do so.

Daft Badger

You can't talk the enforcement team direct,only via the enforcement site bowski linked.

It is not illegal,it's all covered in the ToU/CoC that you agreed to when you started your account.

They don't just ban people for no reason.

There's nothing else anyone here can do.

Feinschmaecker

I have only one chance to answer the enforcement team. I only have 500 letter so i wrote that i didnt do anything. That i never done these things they tell me. But the only answer i get after 3 (!!!!!) Days is - decision is upheld.

So where can i talk with someone from the enforcement team or with anyone who can help me?

What xbox does is bot okay. And im also think its illegal!

Daft Badger

The communication ban is probably for something you did earlier.Reports take time to investigate si it's extremely rare for someone to be suspended instantly.

You can log in here
http://enforcement.xbox.com/Home/HowTo#sub-topic0-6 to file for a case review.

Posting reference numbers is not allowed on the forums.

Smwutches

For an official answer from the enforcement team, you will need to post here -

forums.xbox.com/.../4276.aspx It doesn't matter why anyone reports you, the enforcement team will only issue a suspension if they have found that you have done something to violate the code of conduct/terms of service.

It's also not a good idea to post your email address on a public forum.

Account suspension for no reason