Account suspension. Even though I didn't even do anything wrong.

I have A problem with my account. I got A 2 week ban for something I have not even typed. I have submitted A case and everything but xbox live blames me. I need help with this. I don't know if my account was hacked or A error occurred.

:)

 

Munch account banned even though I didn’t do anything wrong

Hi there,

The Enforcement Team does not use the forums and only they can answer any specific enforcement actions they issue.

If you're suspension qualifies, you can submit a case review at
https://enforcement.xbox.com.

 

Munch account banned even though I didn’t do anything wrong

I was playing and I sent this guy a message and then he reported me for nothing and now I’m banned for a week even though I should be banned

 

if you submitted a case review wait for the decision.there is nothing else you can do.

 

Have you ever let someone else use your account or have you given them your account details so they could sign in as you? The Code of Conduct says you can't do this for a very good reason (among many) ... anything that other person does is your responsibility.
Even if it leads to your account being suspended.

 

No one has used my account except for me.

 

Hello!

What kind of ban did you receive, what did they say it was for?

 

Voice communication. But I did not say anything.

 

Hey GamerKid,

Thank you for bringing this to our attention. Unfortunately, you will not be able to reach the enforcement team
here on the forums. I recommend visiting our Enforcement website for all info regarding Bans/Suspensions.

When XBLPET issues an enforcement action, an
email message is automatically sentto
the address associated with your Xbox Live account. If you are using a child account, an
email is also sent to the Microsoft Account associated with your parent or guardian. Each
email message explains that the account was subject to enforcement action and links to pages that provide additional information. Try to reach out to them through the
email they send out. Also, try to
remove and re-add the accountto
the console.



I hope this information helps