Account suspension / enforcement

{Parity} · Feb 19, 2016

Also keep in mind the report could have been a while ago. It doesn't necessarily mean that it was in the last few days.

ENDERS TRADE · Feb 19, 2016

I'm not sure why I was suspended. It was designated for 24 hours. As a gamer and a customer I would like to know why I am being stripped of access. Reading a text and screen is impersonal and up perception and comprehension, so if I did something wrong
I would like to speak with someone to give me a more thorough understanding of what is the perception of those who are fit to judge my behavior.

- A very unhappy customer

ENDERS TRADE · Feb 19, 2016

Also my reputation is still in good standing

x Z lE lU S x · May 6, 2016

I also received a communications suspension for 7 days. I only party chat with friends on my friends list, no text chat whatsoever. I took the quizzes with the loaded questions and now I have to wait 24 hours to retake them. By the time I actually "pass"
a quiz and someone reviews it the suspension will be lifted. Second time this has happened, being trolled for being a good player doesn't seem right. What happenes if I get reported just because someone doesn't like me again? Permanent ban? And by the way,
my rep is excellent.

Nathan Roberts (SunkNath) · Oct 31, 2018

Hey there, x Z IE IU S x

The Xbox Live Policy and Enforcement team review every complaint submitted to them. If the complaint is not accurate, then they will not take action. This has also been stated above.

I would also like to point out that your reputation will not be affected if you have had an enforcement action. They are two separate things that the community can use to separate the good players from the bad players. If your rep falls, then you will be
matched with other people with the same rep as you. If you continue to break the Code of Conduct, then a more serious enforcement action will be implemented for you.

Finally, this thread is an old thread. If you have a problem, it is best to create a new thread where it is easier for the community to assist you. Bumping of old threads is frowned upon.

Regards,

Daft Badger

The enforcement team do not use the forums.

Console suspensions are not issued for "no reason".

Usually they are issued due to multiple accounts on the same console receiving enforcement actions or to stop people using a secondary account to avoid a suspension on their main account.

Either way,console bans/suspensions are not eligible for a case review so you will have to wait out the suspension.

P3nguin4tion

Hey there,

The enforcement team doesn't frequent the forums anymore. You can request a case review at enforcement.xbox.com

Just some food for thought: From what you've stated, the suspension went into effect at 11:47 but that is most likely not when the violation that caused the suspension happened.

Nathan Roberts (Sunk

Hey there, x Z IE IU S x

The Xbox Live Policy and Enforcement team review every complaint submitted to them. If the complaint is not accurate, then they will not take action. This has also been stated above.

I would also like to point out that your reputation will not be affected if you have had an enforcement action. They are two separate things that the community can use to separate the good players from the bad players. If your rep falls, then you will be
matched with other people with the same rep as you. If you continue to break the Code of Conduct, then a more serious enforcement action will be implemented for you.

Finally, this thread is an old thread. If you have a problem, it is best to create a new thread where it is easier for the community to assist you. Bumping of old threads is frowned upon.

Regards,

Fubski

G4rone, this is just one of the articles that you can find via Enforcement website:
enforcement.xbox.com/.../HowTo

Please feel free to navigate each articles so you could get a heads-up of how an Enforcement Team works.

Smwutches

Correct. They won't give any specifics about what happened. It also takes time for them to investigate reports, so it could have been something that happened months ago. The enforcement team investigates every complaint they receive. They will only take
action if they have found something that violates the terms. So you can be reported a million times, but you won't have any action taken unless you've actually done something.

Account suspension / enforcement