Account suspension and Case Review

I got suspended on Thursday 30 August for inappropriate communications here. After receiving the suspension I filed a case review to appeal my suspension. After I submitted the case
review I was informed that it would take 24-72 hours to review my appeal which didn't happened at all. After the 72 hour period had past I decided to contact Xbox Support why my case review hadn't been

updated they said this. It didn't resolve my issue which I won't have expected them to but did give same guidance on the matter. Everyone I know that filed a case review was either contacted
or the Enforcement team made a decision within the 24-72 hour period. Also note it's the Enforcement team's policy to make a decision within 72 hours of submitting the case review.

Has anyone had this issue with Xbox enforcement and case review?

- Current case review Status

:)

 

ENFORCEMENT TEAM REPLY PLEASE

I cannot submit a case review.. the suspension isn't on my account.. I sign into the enforcement page and I scroll down and I see no suspension... so therefore I am not able to submit a case review. I contacted the support line on Microsoft and they told
me about my suspension.. but I am un able to file a case review since I cannot see the suspension penalty on my account on the enforcement page.

 

Ban

If you think that this suspension was issued in error, you can file a case review, if the suspension lasts for more than 24 hours.

To file the case review, go to https://enforcement.xbox.com/ and sign in with your suspended account.

Click on the yellow tile with the hammer on it, and click on the currently active suspension and file a Case Review.

If the suspension is "only" for 24 hours, you'll just have to wait it out, as a Case Review would take longer than the actual suspension, and keep you suspended longer.

 

The enforcement team does not use the forums. It can take up to 3+ days to complete a case review and it's a long weekend in the US so that could also contribute to the delay. There's nothing that can be done other than waiting unfortunately.