Account Suspended?

My account was suspended but I don't know why. It only says a violation of the communication policy. How do I know who did this and if it is justified? It happened while my son was using my account but is just a kid and has no idea why this would have
happened. There must be justification to support a suspension and I want to know what that is.

:)

 

Accounts ?

What does silver give you?

Could I have done that with my wife's offline account today? Instead of making her Gold? Lol

 

Accounts ?

Guys, I've not bothered to search as I wouldn't even know quite where to start, so apologies if this is common knowledge already.

My question is............

I've already signed over my XBL account to the ONE, which works fine, but what I'm wondering is how do I get the kids and misses across from the 360 ?
I'm the only one with a live account and the 3 other profiles where made on the 360.
Whilst I was out MTB'ing today the "kids" wanted to play Zoo Tycoon, but since I have to ONE set up for face sign in they had a few problems, to the point where on my arrival home there were about 6 new accounts made in their attempts to sign in *Facepalm :facepalm:
It's been so long since the other accounts were made on the 360 I can't even remember what processes were required.
Do you need an email addy ?

 

The enforcement team do not use the forums.

An email would of been sent to the address linked to your account telling you why & how long for or you can check on the enforcement site
https://enforcement.xbox.com/en-GB where you can also file for a case review if eligible.

You are responsible for your account & everything that happens on it.