Account suspended until I update my payment option

Discus and support Account suspended until I update my payment option in XBoX on Consoles to solve the problem; Trying to sign into Xbox LIVE I got a message show up saying that my account is suspended until I update my payment option. I go and update my payment... Discussion in 'XBoX on Consoles' started by klawzilla, Jan 11, 2014.

  1. klawzilla
    klawzilla Guest

    Account suspended until I update my payment option


    Trying to sign into Xbox LIVE I got a message show up saying that my account is suspended until I update my payment option. I go and update my payment option to what it says on the card, and it says that they have been updated. Yet it still doesn't allow
    me to sign in to Xbox LIVE with the same message. Help would be great.

    :)
     
    klawzilla, Jan 11, 2014
    #1
  2. MR ROFLKNIFE
    MR ROFLKNIFE Guest
    "Your acvount has been temporark ly suspended until you update your payment option."

    I "had" a gold membership but when i went to renew it, it said my account has been temporarily suspended until you update payment option
     
    MR ROFLKNIFE, Jan 11, 2014
    #2
  3. Gs x Magpiee
    Gs x Magpiee Guest
    Your membership is suspended until you update your payment option. I payed and have proof. Help please.

    it says, your membership has been suspended until you update your payment option. we'll charge your payment option and reactivate your membership after you update your account. for one the payment option doesn't need updating but i updated it anyway, and
    2 it wont let me go on my account or memberships? how am i suppose to get my membership back if it won't let me access it?
     
    Gs x Magpiee, Jan 11, 2014
    #3
  4. onyxishere
    onyxishere Guest

    Account suspended until I update my payment option

    It can take up to 48 hours for the system to update the payment option on the server. If you would like to speed that up give support a call and speak with billing to let them know what you did.

    support.xbox.com/contact-us
     
    onyxishere, Jan 11, 2014
    #4
  5. same issue evidently i renewed for 3 months back in november and tacked on a month ontop of that > now i am recieveing emails about a payment that didnt go through via paypal >but on paypals overview no charges to billing@microsoft now im getting spammed
    by billing@ microsoft

    PS when i called CS evidently they were have computer troubles the technician got BSoD and told me to call back i did and evidently my account was flagged for fraud yet paypal CS number says no bills were showing up via billing@microsoft so IDK WTH is going
    on !!!
     
    brianpomerleau, Oct 31, 2018
    #5
  6. brianpomerleau Win User

    Account suspended until I update my payment option

    same issue evidently i renewed for 3 months back in november and tacked on a month ontop of that > now i am recieveing emails about a payment that didnt go through via paypal >but on paypals overview no charges to billing@microsoft now im getting spammed
    by billing@ microsoft

    PS when i called CS evidently they were have computer troubles the technician got BSoD and told me to call back i did and evidently my account was flagged for fraud yet paypal CS number says no bills were showing up via billing@microsoft so IDK WTH is going
    on !!!
  7. onyxishere Win User

    Account suspended until I update my payment option

    It can take up to 48 hours for the system to update the payment option on the server. If you would like to speed that up give support a call and speak with billing to let them know what you did.

    support.xbox.com/contact-us
  8. onyxishere Win User

    Account Suspended Until Payment Option Is Updated?

  9. Daft Badger Win User

    Account suspended until payment option updated

    You'll have to phone support for your region,they are the only ones who can deal with billing issues.
  10. maxen Win User

    Account suspended until payment option updated

Thema:

Account suspended until I update my payment option

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