Account suspended subscription

Hiya Walk,

Thank you for reaching out to us!

Sorry to hear there is an issue with a pass due balance.

Please check out he article entitled, "How to pay a past due balance
on an Xbox subscription" contains information on how to pay the past due balance. The article entitled, "How
to cancel your Xbox subscription" contains information on how to cancel the Xbox Game Pass subscription. Be sure to let us know the results!

Hope this helps.

You have to pay overdue payments you have with the previous membership to start a new one

@Listed mia 510, canceling a card that is tied to an active subscription will cause the subscription to be cancelled and the account will be suspended for payment issues. Why would you recommend that someone get their account suspended? The best bet is
to call support if you are unable to stop the auto renew online.

Prepaid codes cannot be used or activated if your Microsoft account is suspended or has a balance due. You must resolve all unpaid balances and account suspensions before you can use the prepaid code. To do so, see the following pages:

• If your Xbox subscription is suspended, see Your Xbox subscription is suspended.
• If you have a balance due on your Microsoft account, see How to pay a past due balance for an Xbox subscription.

Source: http://support.xbox.com/billing/prepaid-codes/prepaid-code-errors

since account subscriptions cannot be paused or suspended basically it will be running regardless if you are home or not sorry.