Account suspended, no option to have case reviewed?

Discus and support Account suspended, no option to have case reviewed? in XBoX on Consoles to solve the problem; Hey guys, I was playing Rocket League for the second time ever this evening, generally having fun when I ran into a guy that kept running into me to... Discussion in 'XBoX on Consoles' started by DamageInc1990, Dec 26, 2017.

  1. DamageInc1990
    DamageInc1990 Guest

    Account suspended, no option to have case reviewed?


    Hey guys, I was playing Rocket League for the second time ever this evening, generally having fun when I ran into a guy that kept running into me to keep me from hitting the ball(my own teammate.) I eventually let this get the best of me and sent a message
    with a word that sounded similar to bass pole. I've been gaming on Xbox Live forever and have had this particular gamertag over 6 years without a single issue.. and I was very surprised to be greeted with a 28 hour services/chat ban.

    I've looked up having the suspension reviewed, but I have no option after I clicked the enforcement history menu.

    I'm pretty bummed, as I know we should watch our language online, but it's something I've never done prior and it's taking away from gaming time with my younger brother, whom I seldom see anymore.

    I greatly appreciate any feedback.

    :)
     
    DamageInc1990, Dec 26, 2017
    #1
  2. RealDadMeister
    RealDadMeister Guest
    Suspension of son's account

    I have received an email that my son's XBOX Live account is suspended. I tried to post this in the Enforcement forum, but there's no option to post.

    I have logged in with my account to Xbox Enforcement. I see a message that Enforcement Date is ‎09‎/‎03‎/‎2018‎ ‎18‎:‎48‎:‎19. It says suspended until 09/28/2016 06:48:19 PM. However, son can
    still log in to Xbox Live.

    Message says: Child accounts cannot submit Case Review inquiries. To submit a Case Review for a child account, the associated parent must sign in.

    I am the associated parent and I am signed in, but have no option to submit a Case Review. Son claims to have no idea why suspended!



    How can I get details of why suspended and/or submit Case Review?
     
    RealDadMeister, Dec 26, 2017
    #2
  3. MiamiMatthew3
    MiamiMatthew3 Guest
    My account

    my account got suspended and I went to my enforcement log and there was no option to file a case review please help
     
    MiamiMatthew3, Dec 26, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Account suspended, no option to have case reviewed?

    Not all suspensions are eligible for a review. Since yours is so short, it would take longer than the suspension for the enforcement team to review it so they do not allow reviews on them.
     
    Smwutches, Dec 26, 2017
    #4
  5. DamageInc1990
    DamageInc1990 Guest
    Gotcha, thank you for the reply. 6 years of clean gaming and then wham! Not even a warning :/

    Can I still report the guy for being unsporting or is it nullified by my message/suspension?
     
    DamageInc1990, Dec 26, 2017
    #5
  6. Smwutches
    Smwutches Guest
    Your warning is the code of conduct you agreed to.

    You can definitely still report the guy.
     
    Smwutches, Dec 26, 2017
    #6
  7. DamageInc1990
    DamageInc1990 Guest
    Absolutely true I suppose. Thank you again and have a great evening!
     
    DamageInc1990, Nov 1, 2018
    #7
  8. Smwutches Win User

    Account suspended, no option to have case reviewed?

    Not all suspensions are eligible for a review. Since yours is so short, it would take longer than the suspension for the enforcement team to review it so they do not allow reviews on them.
  9. Smwutches Win User

    Account suspended, no option to have case reviewed?

    Your warning is the code of conduct you agreed to.

    You can definitely still report the guy.
  10. DamageInc1990 Win User

    Account suspended, no option to have case reviewed?

    Not all suspensions are eligible for a review. Since yours is so short, it would take longer than the suspension for the enforcement team to review it so they do not allow reviews on them.
    Gotcha, thank you for the reply. 6 years of clean gaming and then wham! Not even a warning :/

    Can I still report the guy for being unsporting or is it nullified by my message/suspension?
  11. DamageInc1990 Win User

    Account suspended, no option to have case reviewed?

    Your warning is the code of conduct you agreed to.

    You can definitely still report the guy.
    Absolutely true I suppose. Thank you again and have a great evening!
  12. FreeAndSay Win User

    my account got suspensions

    Hi there,

    Please visit https://enforcement.xbox.com/en-us to submit a case review, if you couldn't find an option to submit one. If your account suspended for two days, you won't be
    able to submit a case review.
Thema:

Account suspended, no option to have case reviewed?

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