Account suspended for "Communication"

Hello!

A coms ban should have no impact on your ability to play games, only being able to send messages, party chat, etc. If you're not able to play games at all, there would be something else going on. Does it show that you only have a communications ban on the
enforcement page?

Sorry, but no one here on the forums can address issues dealing with enforcement actions.

You will need to visit Xbox's enforcement page to find out any information about your current case.

Here are some links that might be useful for future reference.

Link 1:
https://enforcement.xbox.com

Link 2: https://enforcement.xbox.com/en-US/home/howto#sub-topic0-5

Link 3: http://support.xbox.com/en-US/xbox-one/xbox-live/enforcement-on-xbox-live

Link 4:
https://enforcement.xbox.com/Enforcement/ShowEnforcements


Link 5:
http://enforcement.xbox.com/home/staysafe#topic0

Link 6:
http://enforcement.xbox.com/home/howto#sub-topic0-6

Hello!

Thank you very much for bringing this issue to our attention. We're sorry to hear about the account suspension. The moderators, ambassadors and volunteer moderators do not have the ability to manage enforcement actions on an account. We recommend to appeal
the decision made by the enforcement team. This can be done by submitting a case review. They can be reached at their website,

Xbox Enforcement Team. The decisions are made and upheld by the enforcement team.

The enforcement team are the only ones who handle suspensions and they do not use the forums. Unfortunately if a review is not available, all you can do is wait it out.

Unfortunately, you will not get a response here, as the Enforcement team does not post on the forums. All matters related to suspensions are dealt with on the Enforcement website.

Go to http://enforcement.xbox.com, check your Enforcement history, review your active suspension, and submit a case review as your appeal (if eligible).