Account suspended because of payment option.

The title says it all. Wont let me sign on unless I have updated payment option, problem is I have 2 months left and my bank is dry at the moment. Why is my account suspened?

:)

 

suspended because of payment options

So i tried to sign in to live yesterday and i get a message saying "your account has been suspended due to a problem with your payment option.Please use a different payment option or update your current information in account management." but when i try
to add a new credit card on billing.microsoft.com it says it cannot complete the operation and the bank said it should work fine,but what i dont understand is what are microsoft charging me for anyways because i still have 2 months gold left??

 

Suspended because of payment option?

Striker: just call up phone support in your region (support.xbox.com/.../contact-us.aspx) and they will help you sort out what you owe and need to pay.

 

Hello @Jagd Defore!



The best thing you could do is contact
Xbox Support since they will have to look into your account/billing information.



Hope this helps!