Account support

Discus and support Account support in XBoX on Consoles to solve the problem; My account was recently banned permanently. I had purchased a game on this specific account through my xbox one and now that I'm banned on this account... Discussion in 'XBoX on Consoles' started by iRoYaL xR, Aug 25, 2014.

  1. iRoYaL xR
    iRoYaL xR Guest

    Account support


    My account was recently banned permanently. I had purchased a game on this specific account through my xbox one and now that I'm banned on this account I'm not allowed to access this specific game on another account that I have. I am wanting to know if there
    is any support or answers I can get to play my game on my other account please notify me. I don't want to switch networks to play station just because I am not allowed to play my purchased game on another console.

    :)
     
    iRoYaL xR, Aug 25, 2014
    #1
  2. onyxishere
    onyxishere Guest
    Account Support

    Sorry but nothing can be transferred between accounts. If you want gold on the other, you will need to purchase a membership.
     
    onyxishere, Aug 25, 2014
    #2
  3. Dr Grebe
    Dr Grebe Guest
    Account Support

    Hello, I would just like to ask about my account(s) i have a account with gold with like 5 or more months on it and my new account with well no gold, and i would like to transfer my gold to that account i was on the phone with a man by the name of Justin
    he said i could do this. But later on i called back willingly to do this and the man said i couldn't, this was a different man. so know i'm here please reply. Oh. and my 2 gamertags are... Gold: , New: CoiledOpossum9

    Thank You.
     
    Dr Grebe, Aug 25, 2014
    #3
  4. Samael196
    Samael196 Guest

    Account support

    Unfortunately if you're banned for life, you've lost all that is attached to your account: games, gold, avatar, gamertag, ...
     
    Samael196, Aug 25, 2014
    #4
  5. Daft Badger
    Daft Badger Guest
    You forfiet any games,dlc etc. bought with that account if it is banned.

    This is something you agreed to in the terms & conditions when you started your xbox live account.
     
    Daft Badger, Aug 25, 2014
    #5
  6. onyxishere
    onyxishere Guest
    onyxishere, Oct 31, 2018
    #6
  7. Daft Badger Win User

    Account support

    You forfiet any games,dlc etc. bought with that account if it is banned.

    This is something you agreed to in the terms & conditions when you started your xbox live account.
  8. Smwutches Win User

    Account support??

    There is no direct number anymore. You have to request a call through the support page. If you're not seeing the option, change your category/topic. The site should also list the hours of operation so if they are not there right now, you'll need to try
    again later.
  9. JosefLBohorquez Win User

    Account Support

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Paul

    If the account recovery form is not working for your:

    https://account.live.com/acsr

    You can do steps below to try to recover your compromised account:

    https://support.microsoft.com/en-us/account-bil...

    In cases like this no one Microsoft agent can assist you with this process / tell your the specific email / modify or share account details due to privacy and security policies

    Hope it helps, if you have further questions feel to ask

    Greetings from another Microsoft user
  10. onyxishere Win User

    Account support

  11. AridLizard Win User

    Account support??

    the option to request a call back is currently unavailable but you can still talk to a real person at Support by selecting the Chat Online option.
Thema:

Account support

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