Account Status

I need help. It says my account needs information needs to be corrects but it's all correct and still doesn't work

:)

 

Adding my partners Xbox 360 Username to the Xbox One

If you are gold just add her account to the Xbox one using the 360 details then go to settings and add her id into family it will then grant her ID the same Gold status you have at no extra cost, All Family members on the console get the same gold status as the main ID

 

Gold on 360 and One

An existing Gold account will work on the X1 and 360 simultaneously, but you have never been able to assign an account's Gold status to another account. An account is either Gold or it isn't.

I think the family Gold on the X1 is a bit misleading, because the way I read the description on the X1 doesn't make it sound any different to how licenses work on the 360, i.e. one license to the account and one to the console. I don't think the new guest account feature grants access to multiplayer matches or content either.

 

Hi BigCalf. There is an issue with your account that is preventing us from making a successful deposit. The billable account we have for you is not the primary account associated with your Microsoft account. The Payment Operations team is currently working
on a resolution. Once we are able to apply a fix, a deposit will be made. Thanks for your patience.