account state

Hello SnakierIce55222,

If you are referring to Play-a-thon, then if you won, you would be contacted and alerted via the email address you registered into the sweepstakes with.

Hi there, if your country is there and your state is missing from the selection drop down it might have be added manually by support. The best way of contacting them is via this link ( https://support.xbox.com/en-AU/contact-us ). Be mindful it can take some time for them to get back to you, so be patient and I am sure they can resolve your issue for you.

Creating accounts from regions other than you own is a breach of the Live terms of use.

Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Microsoft account.

Based on your description, yes you will have complete control over your account after the 30-day security lockdown/security information change process.

That is correct, losing your account would mean losing everything in that account including your purchases, saved data progress, and OneDrive.

However, since the hacker has added their security information to your account, they can cancel your security information change using their own security information. I highly recommend you reach out directly to Microsoft Xbox Support for further escalation as they have the tools and resources to properly investigate this case. According to Microsoft Agent | Moderator, XBF Brad A and Xbox Ambassador, CosmicCraze:

https://answers.microsoft.com/en-us...-support/988332e4-631f-457c-8bc8-210e7a19be37 and https://answers.microsoft.com/en-us...ive-chat/b75d470e-8c19-4399-bcc9-e6e0bc2ec2fd

Here's how to contact Xbox Support:

"Chat Support:

> Visit the Xbox Support website: https://support.xbox.com/en-US/contact-us/
> Click on the "Contact Us" button in the right of the screen.
> Select the issue you need help with and click on the "Next" option.
> Sign in to your Microsoft account.
> Follow the prompts to connect to a live chat agent.

For Callback Support:

> Select Xbox One
> Select See more options then subscription changes
> Select Show Contact options
> Select Request a call from support

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives a request for a call from support as a contact option.

If you're unable to contact them, try again at a later time."

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

are you sure it stated ea subscription or did it state and ea account, if ea account that is normal as its an ea game and al ea games need an ea account to play online or off most of the time.