Account Settings Help

Discus and support Account Settings Help in XBoX on Consoles to solve the problem; My daughter has placed two orders for games unbeknownst to our knowledge. Is there a way to prevent her placing orders for games by requiring a... Discussion in 'XBoX on Consoles' started by ConMan4908, Feb 21, 2017.

  1. ConMan4908
    ConMan4908 Guest

    Account Settings Help


    My daughter has placed two orders for games unbeknownst to our knowledge. Is there a way to prevent her placing orders for games by requiring a password?

    :)
     
    ConMan4908, Feb 21, 2017
    #1
  2. stellamandude
    stellamandude Guest
    Xbox One home screen question

    Set up a XBL account, if you don't have one, see if that helps :smashin:
     
    stellamandude, Feb 21, 2017
    #2
  3. Hyzrah
    Hyzrah Guest
    Game Share!!!

    Someone please help! I am trying to gameshare with my friend, and it won't work! We have all of steps right, he has my account set as his home Xbox, but it won't let me make his account my home Xbox. He insisted that he has not have any strikes so it should work. Help?
     
    Hyzrah, Feb 21, 2017
    #3
  4. gds1972
    gds1972 Guest

    Account Settings Help

    gds1972, Feb 21, 2017
    #4
  5. gds1972 Win User

    Account Settings Help

  6. Christian Quinto Win User

    Family Account Settings Help

    Hey there!

    Nice to meet you! My name is Christian, an independent advisor. I'm here to help you out.

    Which account was the one that purchased the game? Was it your father's or yours? if it was yours then the license will not be revoked even if you were to be removed from the family. You can try having your account removed from your family and then have it added back if it is still a child account. Follow this link for the steps.

    https://support.xbox.com/en-US/help/family-onli...

    And just for good measure, check out these links as well.

    https://support.xbox.com/en-PH/help/family-onli...

    (The link is in English)

    I hope this helps.

    Best Regards,

    Christian.
  7. EnenDaveyBoy Win User

    setting up another account help

    If I remember correctly you go to add a new account and simply enter a new email address and it takes/asks you if you want to start a new account (i think), or click register on xbox.com and setup a new account then.
  8. TheCHAPL1NS Win User

    Help with setting up account for son

    that was my last hope I think I will leave the accounts how they are then. Thank you for letting me know.
  9. Njal the Blue Win User

    Help with setting up account for son

    You can not change an adult account to a child account. Deleting the accounts will lose all data and purchases. If you have a Microsoft email (@live.com @hotmail.com @outlook.com) you can not change email as this will delete the account completely.
Thema:

Account Settings Help

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