Account Security

Discus and support Account Security in XBoX on Consoles to solve the problem; Recently, someone somehow gained access to my microsoft account and removed my backup email from my account, replacing it with theirs. I have still... Discussion in 'XBoX on Consoles' started by William171717, Feb 24, 2021.

  1. William171717
    William171717 Guest

    Account Security


    Recently, someone somehow gained access to my microsoft account and removed my backup email from my account, replacing it with theirs. I have still been able to access my account through a password change, but my account will not allow me access to my security settings, so I cannot remove the other person's email at all. So, ultimately, no matter how many times I change my password, they still have control over the account. I have looked everywhere for a solution for this and cannot find anything. Does anyone know anything about this? Or how to find someone who can help me remove the false email?

    :)
     
    William171717, Feb 24, 2021
    #1
  2. AndyGodin Win User

    Account Security

    yes there's funds, under a dollar, i haven't made any recent changes i had more then one payment option on it could that be why?
  3. AndyGodin Win User

    Account Security

    no im getting a diff message and it wont let me change my email ive talked to customer support and it still wont let me change my *** email
  4. ngocphi Win User

    Account Security.

    so you have to contact accounts.live.com and open an ticket to reset the password to the windows live id

    the email doesn't have to be valid however you do need to verify who you are
  5. Mister Fitzer Win User

    account security

    Hey Sinzo, it looks like our investigation team should have sent you an email with a resolution today. Have you had a chance to check your email yet? Please let us know! :)
  6. nabor hassanvaldovin Win User

    Account and security

    Why is the console not working it keeps asking me to set up an account over and over and it says can not complete right now try again later
Thema:

Account Security

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