Account safety

Discus and support Account safety in XBoX Accessibility to solve the problem; Hello everyone this my first post and im desperate. So my secondary xbox has gotten stolen and sold to a random person. You see the problem is it had... Discussion in 'XBoX Accessibility' started by Xton, Jun 10, 2019.

  1. Xton
    Xton Guest

    Account safety


    Hello everyone this my first post and im desperate. So my secondary xbox has gotten stolen and sold to a random person. You see the problem is it had my account on it with all my billing stuff. I removed the billing stuff but i cant find a way to remove
    my account and the person who has it is trying to get on my other accounts as well and i can see this all on my gmail and Microsoft account if anyone could tell me a way to fix this and remove my microsoft account that would be greatly appreciated

    :)
     
  2. DanMen334 Win User

    Account safety

    reportarla como robada en xbox para que bloque tu usuario
  3. M3tal Daz3 Win User

    Account safety

  4. AngelObullets Win User

    Account safety

    Hi there Xton

    Sorry that you have had this situation, I always suggest not to share your details at all even with friends (that is also against code of conduct if it is "sold" to another user please report it to get it shut down) Also change your password every month
    is the best way to keep stuff secure to be safe.
  5. ThisGameIsSucky Win User

    Account safety

    Definitely change the password to any all Microsoft accounts you have access to that may have been on that console. Through the Microsoft account website, Xbox.com, or another person's (one you trust) console you can try and set up two-step verifications
    (texts you a code/emails you one you have to put in manually) and a login passkey that should, in theory, transfer over to what ever account is trying to be logged in no matter where its logged in from.
  6. IRB Win User

    Account safety

    There isn't a way to remotely remove an account from an Xbox One, but as mentioned if you change the password on the account, that will lock it out and the other person will no longer be able to use it.

    Also consider adding two factor authentication if you haven't done that already.
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Account safety

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