account revered to child account

Discus and support account revered to child account in XBoX Accessibility to solve the problem; My son is 24. When he signed into his Xbox today, he got a pop-up saying it was a child account. How can he be an adult yesterday, but a child today??... Discussion in 'XBoX Accessibility' started by Animalgril987, Nov 24, 2021.

  1. Animalgril987
    Animalgril987 Guest

    account revered to child account


    My son is 24.

    When he signed into his Xbox today, he got a pop-up saying it was a child account. How can he be an adult yesterday, but a child today??

    How can this be put right? His birthdate is showing correctly.

    :)
     
    Animalgril987, Nov 24, 2021
    #1
  2. Animalgril987 Win User

    account revered to child account

    Yes.

    Among others he cannot play Minecraft multiplayer or Realms.
  3. Christopher Revoredo Win User

    account revered to child account

    Excellent thanks for the solution!
  4. Christopher Revoredo Win User

    account revered to child account

    Hi there welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. Is he having difficulties accessing his games due to this?
  5. Animalgril987 Win User

    account revered to child account

    In answer to my own question, I had to sign in to the Xbox, remove my son from my family group, and then add him back again.

    Hope this is of help to anybody else that has this happen to them.

    Unfortunately, it has not re-enabled Minecraft multiplayer or Realms, and Minecraft marketplace is disabled.

    His Gold subscription is active.

    We have checked settings in https://account.xbox/en-gb/settings and he is set to allow EVERYTHING

    It's back to normal now.

    OKAYYY. The complete solution to this:

    1: remove account from Family group

    2: add account back to family group

    3: go to account settings (link above for UK users )

    4: click "Xbox One, and Windows 10 devices safety online"

    5: check everything in list is set to Allow, then click the Submit button

    6: Turn off the console, and remove the power plug for 10 seconds.

    7: Plug in and turn the console on. Everything should now be back to normal
  6. ngocphi Win User

    i bought skyrim from xbox marketplace the game wont download

    @rever and dark

    Does your account region match your physical region ?

    If not that would be why as both are region locked
Thema:

account revered to child account

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