Account Region Problem

hayever · Dec 10, 2015

hi，

Several years ago I signed up for a xbox account, but I have not used it, so I forgot the registered region。

So，where can i find it？

thanks

:)

Mr Noble · Dec 10, 2015

do digital codes work worldwide?

If you have problems redeeming it on a UK account just set up a US gamertag redeem it on there and play on UK account.

IIRC Xbox one games were touted as being region free so you should be good to go either way :thumbsup:

JIuxou · Dec 11, 2015

Account Region Problem

Hello)

I have a problem: Xbox Live does not want to transfer me on other region, writes: We are not supporting migration of non-adult account currently. But me 18 years were already executed, parental control too is off, all options are made on Adult.

SingCongButas25 · Dec 12, 2015

Try signing in to commerce.microsoft.com. You will see your region billing account. That means that's your account region which you have added your billing address. You can also try contacting
chat or phone support to confirm the account region.

ngocphi

so you need to promote your account using account management

if it is available

if not you must wait till your gamertag turns 18 or make another account in the correct region

please read the warnings before you use the region migration tool as they are important

VibroPlex

Well, if the game developer used content not licensed for your region, the game can't be played there. And, since Romania is not a region where Xbox 360 console gaming is supported as per
http://www.xbox.com/Live/Countries I don't have any solution for you. I wish I had information on when that might happen, but I and the other volunteers who provide gamer-to-gamer DIY support
here don't have that information available.

SingCongButas25

Try signing in to commerce.microsoft.com. You will see your region billing account. That means that's your account region which you have added your billing address. You can also try contacting
chat or phone support to confirm the account region.

onyxishere

Can you head to settings to check and make sure that your console is not set up for the US?

Photonimus

In order for everything to work properly, all things must be in the same region.

Your console's set region when you set it up, as well as your account info, and your billing info, all must match the region you actually live in.

If you have accidentally set something wrong in the set up process, you will need to call your local support number, as these are settings that can't be altered by you from your end once they are set in the first place.

Account Region Problem