Account Region Issue

What region are you in and what region is your account? Most of the time, the issues with that code is a region issue. Fallout 3 is region locked.

Then it's the same issue as above. Since your account region and your physical location don't match, you will have issues downloading region locked games. You'll either need to create a new account with the correct region or migrate your account to the correct
region.

That's usually the sign of a region issue. If your account region does not match your physical location, or your codes are for a different region than your account, you will get that issue.

Hello Azzezima,

Thanks for coming to the forums with your issue. In regards to your gamer tag. Is it possible that you signed in on anything Xbox with the email you used at one time or another? If so then it would assign a gamer tag to it even though you may not of wanted
to create it. For the region change somehow the region was changed within the past three months. Being there are a lot of issues we suggest you request a call back from a support agent.

When you go to
Contact Us to get it to request a callback follow these steps:

• Step 1 ----select Xbox One
• Step 2 ----select see more options then subscription changes
• Step 3-----select show contact options
  
• Step 4 ----select request a call from support

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.

Hope this helps.

Thanks,

Brad

Xbox Forum Team

Hello,

Have tried to dissconnecting (and reconnecting) your Xbox from your modem or router? This sounds like a connection problem, please reply if this problem persists.