Account Recovery Form

Discus and support Account Recovery Form in XBoX Accessibility to solve the problem; Hello! I have a question regarding recovering an account of mine. I have submitted multiple account recovery form requests and they all have been... Discussion in 'XBoX Accessibility' started by Ty Sully, Jan 25, 2025 at 11:22 PM.

  1. Ty Sully
    Ty Sully Guest

    Account Recovery Form


    Hello! I have a question regarding recovering an account of mine. I have submitted multiple account recovery form requests and they all have been declined. I cant get into my account because the "recovery email" was changed but the main email remained the same? I still have access to my main email I used to make the account but the recovery email has been changed to an email I don't know or have access to. And the recovery forms are worded to sound like I don't have access to the email linked to my Microsoft account. I am also still logged in to this account on my Personal Computer but I cant do anything because my PIN isn't enough to "verify my identity" I've tried all avenues of logging in, but it all comes back to the recovery email being required and unfortunately it was maliciously changed HELP!

    :)
     
  2. ngocphi Win User

    Account recovery form

    If you mean the windows live ID validation form it depends how accurately you answered their questions and what contact email you used as that's how they send info to you

    If there is errors they will create a forum just for you to fill out more info
  3. Inferior-91D30E2D-4F Win User

    Account recovery form

    I'm not sure what you are asking but usually 48 hours is when a account investigation is over
  4. Mr Maxsis Win User

    Account recovery form

    Depending on how much information you submit it will help it along or slow it down. If you did not submit very much information you will mostlikely get an email rejecting it soon, if you have a substancial ammount of information you will mostlikely get an
    email in 24-48 hours. If it is denied just try again. Perhaps having a recovery link sent to your email would be better?

    If the account is in fact yours, GOOD LUCK!
  5. Renatodibi Win User

    Account Recovery Form

    Hi Ty.

    My name is Renato.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    I inform you that here in the community, we are all users and do not have access to your data and account. We can only offer you advice based on our knowledge and experience.

    Unfortunately, I have to confirm, based on my knowledge, that the recovery module is the only procedure you can follow. Alternatively, but it is very likely that you will be redirected to it, I am providing you with a link to request official support.

    https://support.microsoft.com/home/contact?linkquery=I can't sign in to my account

    To answer your question, I can tell you that Microsoft requires verification for accessing your account, which in your case, would be done through the other email. Without it, you cannot complete the process. For this reason, it is important to add multiple verification methods to avoid being unable to access your account if the primary method becomes unusable.

    I'm sorry I can't do more, and I hope you succeed in recovering your account.

    Kind regards
    Renato
  6. bowski477 Win User

    My Microsoft account was hacked and deleted. I had all my games in that account.

Thema:

Account Recovery Form

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