account recover using only gamertag

Hello!

Hope you are well. I'll be glad to assist you.

I am very sorry that you are going through this situation. Please note that Microsoft support cannot tell you your email address, even if you know your gamertag. They only offer some steps to identify the email if the account is open on other devices, you can check it here

https://support.xbox.com/help/account-profile/m...

When this happens, users must identify if they sent an email to someone from their account, so they can check with that person for the email address from which they received the message.

Additionally, if you have an active subscription you can log in to this site from any other account.

https://account.microsoft.com/billing/payments

In the “Transactions” section select “Investigate” and enter the data requested regarding the payment of your subscription, this way the system will give you a clue of the account from which the payment came from.

I hope the information has been clear, I will be attentive to any questions you may have.

Best Regards.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello David, the Gamertag is linked to a Microsoft account, if you are logging into the Xbox and another Gamertag appears, it is because it is another account.

To recover the account that has this Gamertag you have to use the form below, however it is not possible to recover it only with the Gamertag, you need to know your email account.

Recover your account

https://account.live.com/acsr

Delete the Gamertag from the Xbox 360 Console. Only delete the Gamertag. Recover the Gamertag. You will need the Windows Live ID and Password to Recover that account.

Is there anyway you can find it as without being able to provide lots of information to show you own the account, its unlikely they will recover the account back to you?

Thank you for helping, but the first question asks me what the email, phone number, or skype to the Xbox account which the issue is that I don't know the email or password.