Account randomly signing me out

Discus and support Account randomly signing me out in XBoX on Consoles to solve the problem; Recently my Xbox One S has been randomly signing me out of my account. I have it set to instant sign in. Just now I turned my Xbox on and it... Discussion in 'XBoX on Consoles' started by S0LID STATE, Jun 3, 2017.

  1. S0LID STATE
    S0LID STATE Guest

    Account randomly signing me out


    Recently my Xbox One S has been randomly signing me out of my account. I have it set to instant sign in. Just now I turned my Xbox on and it immediately signed me out. I signed back in and, instantly, it signed me out. It did it 3 times I'm a row. I fully
    turned my Xbox off (held the button down for 10 seconds) and all is fine, for now. I pretty regularly turn it off this way, but this issue keeps cropping up.

    :)
     
    S0LID STATE, Jun 3, 2017
    #1
  2. Misses Joust
    Misses Joust Guest
    signing out randomly

    G'day Steve! Thanks for coming to the forum with this situation; we'll be happy to help here.

    Give these steps a shot first, in order:


    If you continue to get signed out, check out this
    handy dandy guide for frequent disconnections
    .

    Let us know how it all goes! We'll be happy to work from there if you're still being signed out.
     
    Misses Joust, Jun 3, 2017
    #2
  3. HassanB
    HassanB Guest
    signing out randomly

    Hello,

    Please try the everything in the exact order it's written in: delete your profile (profile only), clear system cache (3
    times)
    IN A ROW
    ,
    restart your console (important), download your profile again.

    Note: If you can't delete your profile, please turn off your console, remove the storage device, and then plug it back in and start the console.

    See if the above works for you.
     
    HassanB, Jun 3, 2017
    #3
  4. EG Goddric
    EG Goddric Guest

    Account randomly signing me out

    I'm having the same problem ever since I downloaded watchdogs
     
    EG Goddric, Jun 21, 2017
    #4
  5. EG Goddric Win User

    Account randomly signing me out

    I'm having the same problem ever since I downloaded watchdogs
  6. TheOldyMinecart Win User

    Xbox keeps preventing sign-in (0x80a4001a)

    No. I am trying to sign-in to my account. I was signed-out randomly. How do I fix this?!
  7. PalZer0 Win User

    randomly signed out

  8. Mister Mascot Win User

    Randomly signed out?

    Hey there MisterBorrego,

    Sorry to hear about the randomly signing out issue. Let's check a few things to narrow this down. Does the issue persist when using both wired or wireless network connections on the console?



    Run a Detailed Network Statistics test on the Xbox One console and please provide the following information.

    • Download Speed
    • Upload Speed
    • Latency
    • Packet Loss %
    • Wireless Strength (if applicable)
    • Modem Manufacturer
    • Router Manufacturer (if being used) as well as the model number
    • NAT Type

    Let's then have you try to do a Network power cycle, to see if it helps.

    • Start by powering off and unplugging your Modem, Router (if applicable) and Xbox One console.
    • After 60 seconds of the devices being powered off, turn on the power to your Modem and then the Router (if applicable).
    • Wait another 60 seconds for the network equipment to turn on and gain the proper signals from your ISP. Then turn on your Xbox One console.

    That information will help us determine the next best steps. Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  9. Evo Monsterzz Win User

    signing out randomly

    , and that fixed it.Try deleting your profile, and clear the cache three times, and then redownload it. I had the issue once
Thema:

Account randomly signing me out

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